WGPlus (Archive)

Doing more with the same or less
A microsite showcasing examples where councils in England have saved money & improved services for residents by managing demand has been launched by the LGA.  Councils are facing the twin challenge of funding reductions and increasing demand on their services.  This resource equips councils with the knowledge & tools they need to manage demand effectively.  It demonstrates how councils are changing their relationship with residents to better understand & manage demand.
Researched Links:

LGA - Demand management microsite for councils launched

Better behaviour costs less

LGA:  Managing customer demand

Demand Management - Good Practice Wales

A New Model for Public Services - University of Birmingham

Socitm briefing: ICT and the demand management response to funding cuts

Socitm briefing: reduce demand, don't just manage it efficiently

Public Finance:  How to manage rising demand for local public services ...

Guardian:  By 2020, public services will be about managing demand not supply

Managing Demand - Collaborate

Managing Demand: Building Future Public Services - RSA

Why Demand Management is important to local government ...

Changing the Game - iMPOWER