WGPlus (Archive)
| Not only the NHS that needs to ‘get its message out’ |
| HMRC is piloting new British Sign Language services for deaf customers working with the Royal Association for Deaf People (RAD). Deaf customers, who are able to handle their own affairs but cannot speak to HMRC directly, can now use video relay with a BSL interpreter via a webcam, and the interpreter will be able to talk directly to an HMRC adviser on the phone to create a 3-way ‘real time’ conversation. |
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