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Five Years after the Portas Review: A Path to Revitalise Britain’s High Streets

Five years ago Mary Portas reviewed the decaying state of Britain’s high streets and town centres and recommended a path forward to give them a new lease on life. It was a great start.

Looking back, there was one glaring omission in the Portas Review: the role technology and intelligent data can play in underpinning a resurgence of Britain’s high streets.

The government’s continued commitment to restoring our vibrant high streets is evident in the formation of both the Future High Streets Forum (FHSF) and the Digital High Street Advisory Board (both DCLG initiatives), along the publication of ‘The Digital High Street Report 2020’ which details how private, public and third-sector collaboration will future-proof high streets by using digital technology to generate billions of pounds of additional revenue.

In particular, three key areas can help accelerate progress and bring together local communities: 

•          Embedding electronic payments in a city/town’s DNA
•          Improving access to city/town centres
•          Maximising growth potential through intelligent data analytics

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