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FOS: new publication aimed at councillors and MPs
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Julie Mellor to stand aside as Chair as and when Public Services Ombudsman Bill receives royal assent26/06/2015 14:10:00
It was announced yesterday that Julie Mellor, Chair of the Parliamentary and Health Service Ombudsman, will stand aside from her position as and when the Public Services Ombudsman Bill receives royal assent. Julie will continue to lead the Board and support the Executive in the radical transformation of our service over the next 18 to 24 months.
Mother and baby separated due to council’s disproportionate and arbitrary actions24/06/2015 10:10:00
North East Lincolnshire Council has been heavily criticised by the Ombudsman after social workers arbitrarily removed a young baby from her mother’s care and handed the child over to her father.
Greater consideration of Armed Forces Covenant needed by local authorities, Ombudsman warns19/06/2015 08:05:00
It’s not enough for councils just to pay lip service to the Armed Forces Covenant, the Local Government Ombudsman (LGO) has warned.
Ombudsman’s report highlights poor complaint handling and service failures across the NHS in England and UK government departments18/06/2015 12:15:00
The Parliamentary and Health Service Ombudsman has published a report containing a snapshot of summaries of the complaints it has investigated over a two month period, during which it upheld 41% of the complaints it investigated.