National Ombudsmen
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FOS: new publication aimed at councillors and MPs

Following positive feedback on the Financial Ombudsman Service's mini-guide for advice workers PDF format, the ombudsman has produced a similar mini-guide for elected representatives PDF format – giving a brief introduction to the role of the ombudsman for councillors, MPs etc .

The foundational role of technology and intelligent data in driving a resurgence of Britain’s high streets...download the paper now