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FOS: new publication aimed at councillors and MPs
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Ombudsman challenges Wigan school to address the flaws in its admissions appeals process19/02/2015 08:05:00
A Wigan secondary school whose admissions appeals process was found to contain a number of errors has been asked to offer fresh hearings to families failed by its system.
Woman’s death was avoidable, Ombudsman finds18/02/2015 16:20:00
A 62-year-old woman could have survived a severe infection called sepsis had she received proper care at a London-based hospital, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found.
Pay out for woman whose car was incorrectly destroyed by DVLA17/02/2015 09:15:00
A teacher whose car was wrongly clamped and destroyed by the DVLA has been successful in her battle to get the cost of the vehicle back, following an investigation by the Parliamentary and Health Service Ombudsman.
Ombudsman finds variation in quality of NHS investigations into complaints of avoidable death and avoidable harm09/02/2015 14:54:00
More than a third of NHS investigations regarding allegations of avoidable harm or avoidable death were inadequate and failed to identify when something had gone wrong, according to a review carried out by the Parliamentary and Health Service Ombudsman.