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FOS: new publication aimed at councillors and MPs
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Durham council told to review staff misconduct procedure following ombudsman’s investigation.26/05/2015 16:05:00
Durham County Council has been asked by the Local Government Ombudsman (LGO) to review the way it deals with staff misconduct complaints after a man claimed he was ‘gazumped’ by a building control officer following an official site visit.
Too many people dying without dignity, Ombudsman service report finds21/05/2015 10:10:00
End of life care could be improved for up to 355,000 people a year in England, according to a report published yesterday by the Parliamentary and Health Service Ombudsman.
Distinguished consumer and health champions join the Parliamentary and Health Service Ombudsman’s board14/05/2015 15:05:00
Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors.