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FOS: new publication aimed at councillors and MPs
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Couple denied chance of normal family life because of council delays28/08/2014 14:05:00
A couple were denied the chance of a stable family life because Royal Borough of Kingston took two years to give them their own personal care budget, a Local Government Ombudsman (LGO) investigation has found.
Northumberland Council to review its complaints procedure22/08/2014 16:20:00
Northumberland Council has been asked to improve its Children’s Services complaints procedure following an investigation by the Local Government Ombudsman (LGO).
Council did not consult elderly residents properly on sale of the company which owned their housing complex14/08/2014 15:20:00
Elderly residents were not consulted properly when Fylde Borough Council decided to sell the company which owned their homes, an investigation by the Local Government Ombudsman (LGO) has found.