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FOS: new publication aimed at councillors and MPs
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Ombudsman reminds councils historic buildings need special consideration27/11/2015 08:05:00
Planners must ensure they refer to the correct legislation when considering applications affecting heritage sites, the Local Government Ombudsman has said.
Ombudsman seeks help from the public as it draws up a new service charter26/11/2015 15:15:00
The Parliamentary and Health Service Ombudsman is asking people to help shape its new service promises in a public consultation, which opened yesterday.
Kent care provider refuses to refund bereaved family, despite independent investigation24/11/2015 10:15:00
The Local Government Ombudsman (LGO) has criticised a Gillingham care home for refusing to repay more than £6,000 it owes to a family following an independent investigation.
Adult social care complaints to the Ombudsman on the increase13/11/2015 12:25:00
The Local Government Ombudsman (LGO) is publishing its complaints statistics for adult social care – including data for both councils and independent care providers – in its Annual Review of Adult Social Care Complaints 2014/15.