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FOS: new publication aimed at councillors and MPs
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Wrong advice leads to £45k pay out for farmer23/03/2015 09:15:00
A young farmer has now received the £45k he was denied by the Rural Payments Agency, following a Parliamentary and Health Service Ombudsman investigation.
Ombudsman seeing fewer homelessness complaints, but issue not gone away20/03/2015 08:05:00
The Local Government Ombudsman (LGO) is needing to investigate fewer complaints about families living in unsuitable bed and breakfast accommodation, but a recent case shows the issue has not disappeared.
Vulnerable elderly woman suffers severe facial bruising in hospital that failed her16/03/2015 13:05:00
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found.