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Current payment systems not suited to current challenges facing the NHS, new report by The King’s Fund finds

The way the NHS currently pays hospitals for the work they do – including Payment by Results – should change to incentivise new models of care, concludes a report, Payment by Results: How can payment systems help to deliver better care?, published recently by The King’s Fund. While recognising the positive impact that Payment by Results has had on the NHS in England, the report suggests that current payment systems may be obstructing changes in services required to meet current and future health care needs.

The report finds that there is an urgent need to experiment with and evaluate new and innovative payment methods that will move away from a system primarily driven by a desire to boost activity rather than outcomes and facilitate more integrated care. It proposes that the NHS adopt an approach that enables local experimentation in payment systems within a clear national framework, with a requirement for evaluation.

John Appleby, Chief Economist at The King’s Fund and the lead author of the report, said:

‘Payment by Results for hospital services was developed nearly a decade ago in order in part to drive a reduction in waiting times by encouraging more activity in hospitals. But the challenges facing the NHS have altered. Tinkering with Payment by Results will not support the service changes increasingly recognised as necessary, and may even be obstructing them. One size does not fit all when it comes to payment systems, and radical changes in the blend of payment methods used in the NHS are essential in order to improve NHS performance and the quality of patient care.’

Payment by Results is broadly suited to elective care (where services are relatively easy to define for costing and pricing purposes) and provides an to incentive to improve technical efficiency within acute providers.

However, PbR has limitations, namely:

  • it is not well designed to promote or support larger scale shifts in care from hospital to other settings
  • it is not well suited to promoting continuity and co-ordination of care
  • it provides almost no incentives for health promotion and disease prevention 
  • it does little to support improvements in the efficient allocation of funds or innovation.              

The report therefore proposes the NHS adopt an approach to payment that maximises local flexibility but ensures greater transparency in pricing and the development over time of a more comprehensive set of national currencies and prices that better meet the needs of the health care system.

Notes to editors: 

For further information, or to request an interview, please contact the Press and Public Affairs office at The King’s Fund on 020 7307 2585/82 (if you are calling out of hours, please ring 07584 146 035).

Payment by Results is based on reviews of the English NHS experience of Payment by Results and international experience of similar activity-based systems.

The most significant forms of payment in the NHS are Payment by Results (PbR) in secondary care and the Quality and Outcomes Framework (QOF) in general practice. These have been in place for nearly a decade and account for around one-third of the total budget of the English NHS.

The King’s Fund is an independent charity working to improve health and health care in England. We help to shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Our vision is that the best possible care is available to all.


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