Care Quality Commission
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CQC says more needs to be done at Barking, Havering and Redbridge University Hospitals NHS Trust
Regulator finds some progress has been made following investigation – but still has serious concerns about A&E at Queen’s Hospital, Romford.
Barking, Havering and Redbridge University Hospitals NHS Trust has made improvements, but still has some way to go before it provides local people with the care they deserve – that’s the verdict of a series of reports published by the Care Quality Commission (CQC) today.
These reports, published on the CQC website, include a follow up on the investigation which took place at the Trust last year, alongside five new compliance reports following unannounced inspections in different parts of the Trust. These reports look at A&E at Queen’s Hospital in Romford, maternity services at Queen’s and King George Hospital in Ilford, stroke rehabilitation and radiology services.
The progress report shows that, of the 81 recommendations made in the investigation report last October, 27 have been met and 48 partly met to date. Structures across the Trust have been changed as a result of CQC recommendations, although it is too early to say in many cases whether permanent improvements have been achieved.
While the Trust has made improvements, especially across maternity and radiology services, emergency care still remains a serious concern. More also needs to be done to improve staffing across the Trust. The Trust is struggling to deal with increased complaints, which may have been sparked by the CQC investigation.
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