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Lammy announces ‘next steps’ towards a better deal for students

Lammy announces ‘next steps’ towards a better deal for students

News Release issued by the COI News Distribution Service on 01 April 2010

Higher Education Minister David Lammy announced today that a working group co-chaired by the National Union of Students and Universities UK will produce guidance for developing university and higher education college charters.

The group will report later this year, making a significant contribution to the Government’s moves to improve information available to students across the HE sector and to ensure the highest quality student experience.

The agreements would detail the mutual obligations of students and their institutions, covering such issues as expectations about personal support from tutors, formal contact time and feedback on course work, as well as the responsibilities of students such as private study time.

David Lammy, Minister for Higher Education said:

“The most important element of higher education is its students. As we said in Higher Ambitions, to make the right choice about where to study and to get the best out of their time at university, students need good quality information about what to expect and what’s required of them. Today’s announcement is the next step towards a better deal for students.”

“Since the introduction of variable fees, students have rightly become more focused on the return they get from their own investment in their future. Higher education is a two-way process involving a partnership between the student and their institution and it is fitting that the membership of the group reflects this.”

The Group, convened by Higher Education Minister David Lammy MP, will be jointly chaired by NUS president Wes Streeting and Professor Janet Beer, Vice Chancellor of Oxford Brookes. Beginning with an examination of current practice across the sector, the Group’s report will provide a toolkit for institutions and students’ unions to use when developing institutional charters, including an agreed list of topics they should cover.

Steve Smith, President of Universities UK welcomed the initiative:

“We are delighted to collaborate with the NUS on this initiative. All UK universities are committed to communicating effectively with students about their expectations and experience at university. This is a vital step in taking this work further, supporting an open relationship between universities and their students and helping to ensure the future success of the sector.”

Wes Streeting, NUS President and co-chair of the new Group pledged his support:

"Too often vague promises are made in shiny prospectuses, raising students' expectations beyond what's deliverable in practice. This has led to increasing student and wider public concern about quality and standards across the board. It's absolutely right that the government should act as a champion for students' rights and interests and support this work to make it much clearer what we can expect from teaching, facilities and support while offering clear redress when it isn't delivered."

Professor Janet Beer, Vice Chancellor of Oxford Brookes University and co-chair of the new Group said:

"I'm extremely happy to be jointly chairing this group. Both students and institutions invest a lot of time, money and effort to ensure people graduate successfully and it is important that we work together to get the best return on the investment we all put in. This group is a great opportunity to work with students and across the sector to ensure the English higher education experience is the very best it can be, I’m looking forward to working collaboratively with the NUS.”

GuildHE have also offered their support for the group.

The Group will deliver its report to the Minister for Higher Education, as well as NUS, UUK, GuildHE and HEFCE in December 2010. BIS will publish the report.

Notes to editors:

1. The UUK/NUS Group on HE Student Charters and Agreements Group will examine current practice across the sector on student agreements and charters and then develop guidance for what might be included in each individual university agreement. For example, this could cover issues such as: expectations on feedback, contact hours by course and principles for the allocation of student accommodation.

2. The higher education framework, Higher Ambitions (November 2009), sets out a strategy for universities to remain world class, providing the nation with the high level skills needed to remain competitive, while continuing to attract the brightest students and researchers – see http://www.bis.gov.uk/policies/higher-education/shape-and-structure/higher-ambitions.

3. Higher Ambitions included a commitment for all universities to publish a standard set of information setting out what students can expect in terms of the nature and quality of their programme. This Group will take account of and ensure coherence with that work, and will need to consider the findings of the research which HEFCE has commissioned into the information needs of prospective students and other key stakeholders as part of its wider review of public information in HE. The Group will build upon evidence from that research, which is due to report initial findings to the Teaching Quality Information/National Student Survey Steering Group in May, and take account of the wider review which will culminate in a sector-wide consultation in autumn 2010.

4. Professor Janet Beer took up the post of Vice Chancellor of Oxford Brookes University in 2007. In 2009 she became Chair of the University Alliance and is the current Chair of the Steering Group for Teaching Quality Information/National Student Survey (HEFCE). She sits on the Advisory Board of the Higher Education Policy Institute, is a Board member of the Equality Challenge Unit, a Board member of UUK, a member of the Financial Sustainability Strategy Group (HEFCE), and a member of the Advisory Group for the matched funding scheme for voluntary giving.

Department for Business, Innovation & Skills

The Department for Business, Innovation and Skills (BIS) is building a dynamic and competitive UK economy by: creating the conditions for business success; promoting innovation, enterprise and science; and giving everyone the skills and opportunities to succeed. To achieve this it will foster world-class universities and promote an open global economy. BIS - Investing in our future.

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Michael Gibbs
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