|You have to ‘take people with you, not just direct them’|
The Association for Project Management highlights the four biggest people management mistakes on transformation projects.
Alistair Sergeant, chief executive officer of Equantiis (formerly known as Purple Consultancy), is used to delivering transformation projects. One of their successes was a project with Manchester Metropolitan (Met) University, helping them to transform the student experience using the latest technologies.
The Manchester Met project was a shining example of how to effectively manage a transformation project, says Sergeant. Many run into difficulties or fall flat on their faces at some stage during the process – almost all due to people and culture issues.
“It's about aligning people up for a change within the organisation. There is a lot of fear that happens when you do a change project,” he says. “I'm a big believer that people don't hate change, it's just when change is forced upon them and they're not on the journey, is where we end up having problems.”
So, if the challenge with transformation projects is getting the people on board, what are some mistakes that project managers can avoid?
APM: Providing projects with the tools for success (It’s not all about high-powered / high tech projects)