industry news Monday 25 Apr 2022 @ 16:55 Automation Deployed by City of Wolverhampton Council: Latest Video Case Study

City of Wolverhampton Council were looking for a partner to help them redesign their core IT service functions, including implementation and training.

The Challenge:

City of Wolverhampton Council wanted to automate IT tools, enable the pro-active monitoring of hardware, and streamline software distribution. With a Microsoft-centric system already in place, the council invested in Microsoft System Center, but required help to get the most out of the suite of systems management products including Service Desk, Server Event monitoring, automation of workloads, and a desktop management tool. They were anticipating a long project, with high internal resource and budget requirements.

The Solution:

The council took advantage of PowerON’s Fast Track deployment service to condense 9 months’ of work into a short 15-day project, using half the budget they initially predicted. Using PowerON’s skills and experience they accomplished their strategic goals to build a Confident, Capable Council.

“PowerON has proved to have a very flexible approach adjusting resources, timescales and approaches in order to satisfy City of Wolverhampton Council’s requirements, all of which has resulted in an extremely rewarding and beneficial relationship.”

Paul Dunlavey, Technical Operations Manager, City of Wolverhampton Council

Interested? Find out more plus access two free guides designed to help with similar issues:

  • Windows as a Service Deployment Guide
  • Modern Device Management Framework

Read on to access the full case study and download both helpful and informative free guides.

Spotlight on women at Serco – Anita’s story