industry news Friday 22 Jan 2021 @ 09:30 ESPO wins the Feefo Platinum Trusted Service award
|We are delighted to announce that ESPO have won the Feefo Platinum Trusted Service award for the second year running. This award is achieved by having reached Feefo’s Gold standard for three consecutive years, with an average service rating of over 4.5 out of 5 from our catalogue customers. In fact we’ve received the Gold award every year since 2016!
The Platinum Trusted Service award is an independent seal of excellence that recognises businesses for delivering exceptional experiences. Feefo’s rating system only collects ratings and reviews from purchase-verified customers, meaning that they are always genuine. Only the businesses meeting Feefo’s criteria of excellence and demonstrating the best customer experience make the grade.
ESPO’s Chief Officer Kristian Smith says "Achieving this award in a year that has been so testing on all of us is testament to the hard work and commitment of the whole team here at ESPO, proving our dedication to deliver exceptional service to our customers now and throughout our 40 year history! I’d like to thank all of our staff that made this possible as well as our customers who took the time to review their service experience. It’s humbling to see how ESPO are making a difference."