Latest Guide and DWP Onboarding Case Study: Rapid response to 10-fold increase in claims within one week
During the pandemic, DWP had to respond to an unprecedented 10-fold increase in claims within one week. DWP staff had to be rapidly redeployed to the front line, creating an urgent need to onboard colleagues from other government departments to help with demand.
Their ability to draw on resources from other government departments via Invotra played an important role, enabling DWP to successfully process an unprecedented demand of new claimants.
Drawing upon lessons learnt from the DWP case study, our latest 6-Step Guide to Onboarding New Employees explains how a well-structured onboarding strategy is mutually beneficial to both parties - the employee and organisation.
Download the full DWP case study and our latest guide to onboarding new employees.
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