back to listings SME Profile: First Point Consultants Ltd

First Point Consultants Ltd

65 High Street, Old Town, Hemel Hempstead, Hertfordshire, HP1 3AF

T: 01923 547420 E:enquiries@firstpointconsultants.co.uk W: www.firstpointconsultants.co.uk

Welcome to First Point Consultants - Empowerment through training

We love empowering others!

We are experienced Learning & Development Consultants with a real passion for personal growth and progression. We have worked in a variety of sectors and it is with this knowledge that we feel makes us resourceful.  It is rewarding for us to hear our delegates say

“If I learn nothing else today – then this course has been worth it!”

We can work with you and provide Training Needs Assessments (TNA) to understand your requirements as it is often a case of

“We don’t know what we don’t know”. 

OUR COURSES

Microsoft Office Software

Have you ever wondered how much time you or your staff waste struggling with the features of Word or Excel?

Providing IT training to your staff can help to improve their efficiency, enhance your corporate image and build individuals’ confidence.

We train on the following at all levels on:

  • Excel 
  • Outlook 
  • PowerPoint 
  • Publisher 
  • Word

Specialist Training based on developing Communication Skills:

Individuals without the appropriate training can be the “brakes” on your business.  Trained staff are a real asset and can have a positive impact on your professional image and productivity. 

These are some of the courses we deliver:

  • One Chance to Make a First Impression – Telephone Etiquette 
  • Providing Excellent Customer Service 
  • Developing your Assertiveness Muscle 
  • Successful Team Building Tools 
  • Effective Time Management

OTHER SERVICES

We also offer Psychometric Assessments to give you an insight into the personality characteristics of your current team or future employees.

It can be a powerful tool for employers to understand:

  • Motivations
  • Behaviour
  • Performance
  • Competencies

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