back to listings SME Profile: eCourier
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100 Victoria Embankment T: 0845 145 1000 |
About Us
eCourier is one of the most trusted and well respected courier companies in the United Kingdom, with a track record of providing efficient, tailored services to some of the country’s most important private businesses and public institutions for nearly three decades. Along with outstanding service, eCourier puts customer experience at the forefront of its courier model – ensuring its client base is comprehensively looked after from the start of each journey, right the way through to the final delivery. With three dedicated London hubs, a national service centre in Peterborough and a network of trained couriers spanning the whole of the United Kingdom, eCourier is proud to offer a courier service its customers can truly rely on.
Same Day Couriers ● Next Day and Overnight Services ● International Deliveries
Warehousing and Fulfilment ● Storage ● Technical Couriers
Complete Logistics Packages ● Specialist Services ● eCourier Medical
A Solution to Every Problem
With an in-house fleet of over 400 pink and purple couriers in London alone, eCourier provides its customers with vehicles of all sizes at a moment’s notice. From the humble bicycle to e-Cargo bikes, or our brand new low emission vans, lorries & beyond – we’ve got it covered.
Firm Foundations
Together with its 30 year history as a key part of the UK courier industry, eCourier now has the backing of parent company Royal Mail Group, following a successful takeover in 2015. We are proud to be a part of Royal Mail’s prestigious global operation, which spans 44 countries and delivers over 16 billion items worldwide each year.
Peace of Mind
As a regulated business, eCourier adheres to the highest security protocols. All drivers and riders are DBS checked and vetted to government standards before being authorised to work with our client base.
Every Step of the Way
All eCourier consignments can be viewed online in real-time, with accurate GPS monitoring, live updates, and electronic signatures as standard.
Industry Know-How
From finance to fashion, media to medical, and passports to PR – our decades of experience getting in right for clients across a wide range of key industry sectors mean we have all the tools required to help businesses get where they need to be.
Track & Trace
Hours spent on the phone chasing pick-ups and keeping other parties up to date are a thing of the past. eCourier provides instant tracking links with every booking, and our teams of dedicated track & trace agents make it their mission to keep our customers in the know, around the clock.
Next Day & International
Our dedicated NDI teams work through the night to meet our customers’ deadlines, while providing the best value for money possible. Our fully integrated transportation network enables us to deliver documents and parcels throughout the UK and to every corner of the globe.
Management Information
Our account management system and secure job history database enable our customers to view invoices, monitor performance and run reports as they please, putting them firmly in the driving seat.
Medical Division
Combining our knowledge and experience in the clinical services field, eCourier Medical offers a complete range of courier services which deliver solutions to both the private and public healthcare sectors. As you would expect from eCourier, we also offer the most advanced technology to market, giving our clients the peace of mind that their urgent consignments will arrive on-time and in one piece.
Our services include:
- GMP-compliant specimen collections and tailored pathology services
- Specially trained couriers for organ transport and blood transfusion
- Endoscopy movements and Sterile Services transport
- Pharmaceuticals, controlled drugs and pharmacy home delivery services
- Clinical trials and vaccine transport services
- Nuclear medicine, dangerous goods and toxic product movements
- Cold chain deliveries and temperature monitoring
- Clinical supply, storage and replenishment
- UK-wide and international services
- Barcode scanning technology
- Auditable chain of custody tracking, from booking to delivery
