back to listings SME Profile: Duratec Audio Visual Ltd
Duratec Audio Visual Ltd
Unit 8, Copse Business Centre, Hounsdown Business Park, Southampton, SO40 9LR
Welcome to Duratec - AUDIO VISUAL SYSTEM INTEGRATION
Duratec is an audio visual systems integrator, offering wide scale geographical coverage through a team of project managers and skilled engineering teams.
Providing innovative and future proof solutions to corporate and education sectors. Duratec pride themselves on the design and the delivery of reliable and robust installations.
Duratec provide a range of services from remote support through to a fully managed operational service. If you are looking to outsource all of your audio visual services, Duratec provide a one stop managed service solution. A tailored solution can be arranged to include, service desk, purchasing, install, support and maintenance with comprehensive service reporting. With customer service at the forefront of Duratec we endeavour to build great relationships with our clients to offer and develop the right solutions for their business sector.
Making the right decisions comes down to having the correct information and being able to get that information to the right people.
Our job as audio visual consultants is to ensure that your business has the right environment and tools to achieve this. Many factors such as; inadequate display size, blind spots, sound issues and user access issues can be designed out at the planning stage of new projects. Consultancy during refurbishments and upgrades can also help to identify and eliminate pre-existing issues.
During consultancy we'll consider a range of factors to ensure that the environment is suited to your requirements.
- Display screen sizes and positions for best viewing
- Room aspect ratio considering presenter focus and audience participation
- Interior and architectural design relative to AV equipment
- Seating layout and design relative to safety, viewing lines and comfort
- Acoustic performance relative to noise versus sound, privacy and intelligibility
- M & E design in terms of power, data, containment, space, heat and structural load bearing
- Structured data cable systems in terms of AV utilisation and point to point requirements
- Comms Room design in terms of cooling and space for AV Equipment
We offer our consultancy as a stand-alone service or as a part of a design and build service with full aftercare. We have a team of highly experienced and uniquely qualified consultants with real life experience in all sectors of Audio Visual that make us the best choice to help you achieve success.
An accurate and clear system design is core to a reliable and stable system.
System Design covers all aspects of an audio visual installation. This could be a relatively simple product installation in a meeting or classroom involving projectors, displays, interactive whiteboards and video conferencing. Or at the other end of the scale, a complete design and build solution, normally associated with large scale projects, such as a new building or as part of a building refurbishment.
We have in-house design capabilities including the ability to produce drawings in a number of different formats. Our design expertise includes:
- Leisure facilities
- Large auditoriums
- Reception areas
- Public spaces
- Training rooms
- Meeting rooms
- Video conference environments
- Retail environments
- Command & Control rooms
As a full service systems integrator we offer a comprehensive install and delivery service.
All Installation is carried out on the projects once the brief and system design has been agreed with our client. The Duratec install team will liaise with any trades and other third parties on-site such as internal staff, architects, consultants and main contractors, throughout the entire process. At the end of the installation Duratec will provide commissioning handover, training and OEM manuals to ensure our customer achieves the full potential of their investment.
All Duratec engineers are highly experienced and safety conscious professionals trained through the following associated schemes:
We recommend that our clients protect their investment with an on-site maintenance agreement. This can be amended to your needs depending on how complex the system is and uptime required. Maintenance agreements can be tailored to match your internal SLA requirements if required.
Tailored support for long term protection of your audio visual investment.
Duratec has made it a priority to deliver excellent service providing you long term protection for your systems investment. This would enable to extend the life of your solution and save you money in the long term. We recommend that our clients protect their investment with an on-site maintenance agreement. This can be amended to your needs depending on how complex the system is and uptime required, from remote support through to a fully managed operational service. Maintenance agreements can be tailored to match your internal SLA requirements.
Our service level agreements are tailored to suit each business sector and deliver a flexible support network. Giving the end user peace of mind that their technology is in good hands and is performing to the highest level. Av systems are now considered to be business critical. Any unnecessary outage is unacceptable and could prove costly.
With customer service at the forefront of Duratec we endeavour to build great relationships with our clients to offer and develop the right solutions for their business sector. Duratec provide a remote and onsite technical support service available Monday - Friday, 9.00 - 17.30.