back to listings SME Profile: EC Group

EC Group

Europa Park
Magnet Road
Grays
RM20 4DN
United Kingdom

Tel:     (0)1375 484555 
Email: ecgroupinfo@ecgroup.co.uk
Web:   www.ecgroup.co.uk 

Build your business with EC Group's expert fulfilment and distribution services

Rely on us and relax

Relax in the knowledge that your activity is in safe hands. Scale your business to meet changing demands. Enjoy the benefits of a tailored, personal service provided by a dedicated team of experienced professionals.

Operating on a four acre site located thirty minutes from the City of London, we provide all the facilities, connectivity and systems to support a range of fulfilment and distribution activity from one-off mailings and campaigns through to ongoing, long-term fulfilment contracts.

Services

Response Handling and Customer Services 

Total outsourced customer service solutions adding real value to your customer relationships 

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Fulfilment and Logistics

Agile response handling facilities providing flexible storage, pick/pack, mailing and distribution services 

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Marketing Support Services

Providing complete peace of mind for the implementation of campaigns and the fulfilment of marketing collateral

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Sectors

EC Group’s expertise and professionalism enables our clients to focus their time and resources on their own core activities, safe in the knowledge that their customer service, fulfilment and logistics is in safe hands. Our experience covers a variety of clients across a range of market sectors including…

Central government

Working with some of the largest government departments, EC Group handles a range of publications in hard copy and electronic format, providing comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services for various government departments.

Local government

EC Group provide a range of outsourced services that support local government. Comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services are all services that fit the requirements of both the development and management of short and long term projects.

Education

Our capacity to undertake massive projects has been proven through handling the distribution to schools, colleges and LEAs of statutory test materials. This type of project requires detailed planning, large-scale handling resources and rigorous quality control – all key to the EC Group offer.

Our contact centre also provides enrolment support for a leading higher education establishment, giving advice and assistance to prospective students on course availability, entry requirements and enrolment procedures.

Healthcare

Smoking is known to be the principal avoidable cause of premature deaths in the UK. EC Group provides a broad range of contact centre and fulfilment services backed up by comprehensive account management in support of the national tobacco control campaign.

Regulatory

Providing full-service solutions encompassing response handling, print on demand and ecommerce, EC Group ensures the continuous availability of important regulatory information in a range of media (hard copy, print on demand, electronic PDF or HTML) for a number of public authorities and agencies whose remits span a range of commercial sectors.

Trade and industry

Handling a range of publications in hard copy and electronic format, EC Group provides comprehensive multi-channel contact centre, e-commerce, warehousing, fulfilment and mailing services for the government department responsible for trade, business, employees, consumers, science and energy in the UK.

Environment

Working with one of Europe's leading environmental consultancy and technology companies, EC Group provides highly efficient response handling, mailing and fulfilment services in support of a major environmental campaign. Key to this service is our ability to deliver services in an environmentally efficient manner managing stock, printing on demand and recycling packaging.

Charity

EC provides a range of expert logistics and fulfilment services to a number of national charities supplying an extensive network of supporters with a range of publicity, educational, fundraising and campaigning materials.

Banking and financial services

EC Group provides highly secure handling and mailing services for one of the UK's leading high street banks in an environment where confidentiality, accuracy and fast turnaround are of paramount importance. Our history supporting the banking industry is extensive with proven capability covering complex mailings and large scale campaign activity.

Professional Services

With high quality contact centre, response handling, e-commerce and mailing facilities, EC Group provides a range of support services to the UK's leading advisory, conciliation and arbitration service.

With design, production and logistics under one roof, EC Group provides a fully joined-up print and distribution service that helps deliver the information, advice and legal help that people need to deal with a wide range of challenges.

 

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Accreditations     

 

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