back to listings SME Profile: Henderson Services LLP


Henderson Services LLP
16 Stileman Way
MK44 1HZ

T         : +44 (0)1234 783259
M         : +44 (0)7831 397118

E         :
W        :

Welcome to Henderson Services LLP 

ICT Interim Management, Consultancy, Innovation, Technology, Strategy and Leadership

Henderson Services LLP specialises in providing leading independent IT transition and transformation leadership during periods of significant change.

Established in 1998 Henderson Services LLP has a demonstrable track record of successful Information Technology (IT) Interim Management assignments at senior levels (IT Director/CIO/CTO/Head of IT) within the Public Sector for clients including Royal Borough of Greenwich, CenSus, Aston University, GTCE, Wolverhampton City, Derby City Council, Thurrock Thames Gateway Development Corporation, Wrexham CBC and for Private Sector clients including Amtrak, Wilson Connolly Homes, E.commerCell (Cauldwell Group), Extraprise, Durrants Press Cuttings etc. in Business Turnaround, Transition, Transformation and Business-As-Usual roles.

The Partnership has been providing:

  • Pre & Post Acquisition ICT Reviews
  • Project and Programme Gateway Reviews
  • Departmental reorganisations
  • Network Design & Specification
  • New Building ICT Support
  • ICT Strategy Development, Review & Implementation
  • New Enterprise ICT Support (Cloud)

and other services for Clients including Collidge & Partners, Thames Gateway Marine Services, Aston University, Joseph Chamberlain 6th Form College, GTCE, AIMSelect, Gentrack, RMBI, etc.

Ian Henderson of Henderson Services LLP has been recognised as a Partner who has been elected as a member of the innovative independent community and has also won key projects with a range of the top Interim Management Association (IMA) agency leaders such as EIM, Veredus amongst others.

Partner Profile of Ian Henderson

Ian Henderson is an inspirational independent IT Leader (CIO/CTO/IT/Programme Director/Consultant) with a substantial track record of implementing Change & Transformation Programmes (£1M to £100M) across both the Private (Amtrak, Wilson Connolly, E.commerCell (Caudwell Group)) and Public (Royal Borough of Greenwich, Aston University, Central Sussex Shared Services (CenSus)) sectors within “Start Up”, “Mergers & Acquisitions”, “Turnaround” “Business Change” and “Business-As-Usual” situations.

A passionate and committed CIO/CTO/IT/Programme Director/Consultant, Ian has over 15 years of successful consultancy and contract/interim assignments. He is customer service orientated and objective delivery focused with a passion and deep understanding of all online digital and app development business space.

Ian is a genuine “Big-Hitter” who has a justified reputation for being a true “IT Transformational Leader” and a leading member of the Independent IT Leaders community. He is a visionary IT Strategist who develops and delivers his own strategy equally as well as he does delivering and adapting those initiated by others in the light of technology changes.

Ian is a tried, tested and proven leader who has demonstrated expertise in managing technical teams from 1 to 100+ through challenging transformational times. He quickly establishes trust with his teams, is known for having a “Can Do” attitude, and for mentoring/developing staff. He is demonstrably technically capable and turns IT teams from being introverted and technical based to customer facing, service orientated business support departments. He has managed departmental budgets from £10K to >£10M with responsibility for both Capital & Operational aspects.

Ian operates comfortably at all levels from the Boardroom to the shop floor with exceptional Stake-holder management skills. He is the “Go To” man and the face of IT to the business. He acts as the interface between technical and business teams using language understandable by all. Experienced in the production of business cases and/or Reports for Committees etc., he is known to under promise and over deliver. He is a passionate advocate for all things security including application security and the protection of personal/corporate data.

Ian is an expert in delivering Portfolios, Programmes and Projects both on time and to budget, even in situations in which he is completing programmes commenced by others and whose funding has already been spent (such as during a 4K Device/66 locations multi-year IT transformation programme). He is an experienced negotiator who delivers a ROI on IT investments and uses technology to improve business processes and reduce costs. He has a track record of identifying and reducing IT costs as a proportion of turnover.

Ian is experienced in delivering Digital, Development and Transformation Portfolios, Programmes and Projects working with Out-sourced, In-House, or any combination of resources. He excels at quickly analysing, assessing and reviewing IT situations (particularly upon arrival) and identifying and delivering quick wins.

Ian is a Practitioner of both MSP and Prince 2 and qualified at Foundation level in V3 of ITIL. He is a SFIA accredited consultant; an Associate of the IISP and is Enterprise Architect trained (TOGAF9).

Professional Strengths:

  • IT & General Management,
  • Budgetary Management,
  • Portfolio/Programme/Project Management
  • Business & IT Transformation,
  • IT Strategy,
  • Information Management, Assurance, Governance,
  • Driving Organisational Change,
  • Digital Development & Integration,
  • Stake Holder Management,
  • Out-Sourcing  & Procurement,
  • Shared Services,
  • Supplier/Client Management.
  • Business Continuity & Disaster Recovery
  • IT Development Management
  • Networks & Security

Sector Experience:

Local Government, Non-Departmental Government Organisations, Education, Shared Services, Retail, FMCG, Logistics & Distribution, Insurance (Marine), Marine Services, Professional Services, Housing Construction, Mobile Telephony/E-Payment, Metals, Hotels, Optics, Billing (Airports), Charity (RMBI).


British Computer Society & BCS ELITE Group (BCS)

Institute of Interim Management (Founder) (IIM)

Turnaround Management Association (TMA)

Association of Professional Interims (API).

Institute Of Directors (IOD)

Institute of Information Security Professionals (Aff.)

Chartered Management Institute (CMI)

Society of Information Technology Management (SocITM) – Associate

Freeman of the City of London

University of Bedfordshire Industry Liaison Panel

Worshipful Company of Information Technologists

Watermen & Lightermen of the River Thames

BCS Entrepreneurial Mentoring Group




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