back to listings SME Profile: Bluecube Technology Solutions
Bluecube Technology Solutions
Blackhill Dr, Wolverton, Milton Keynes MK12 5TS
Bluecube are a managed services provider delivering IT services to clients around the clock
Our mission is... 'to be the leading provider of outsourced IT Services'
To be the best we believe that we have to deliver outstanding customer service 100% of the time
- Partnership-based approach: What do we mean by this? Well, quite simply we work with our clients. We work best when we are collaborating and working with our clients to create solutions that work for them.
- Focus: While other MSP's focus on growth we are focused on quality. We want to make sure we are a good fit for our clients, and they are a good fit for us! We are a niche operator working with carefully selected clients so we can stay focused and dedicated to delivering an excellent service.
- Innovation: We are always looking to innovate and make sure we stay on top of our game. We started this way back in 2006 when we built the first UK demonstration suite incorporating QoS over ADSL for VOIP. Also...our inhouse built Service Desk is an 'Innovation through Technology' finalist!
- Transparency: Business as usual activities are all included in your price. We don't hide anything and we don't add anything on at the end! Quotes are broken down so you can see what individual services cost and you also have the ability to view your IT estate, billing information, the status of Service Desk Tickets on our award nominated Service Management and Helpdesk Suite called Lighthouse.
- Outstanding Customer Service: It is this single value that sets us apart from others. We always put ourselves in the position of our clients and do whatever would impress us, and then a bit more.
- Professional: For us this is being expert at what we do. It is delivering high-quality work and retaining a high level of ethics in everything we do.
- Commercial: If we don't make money we won't be around, so everything we do should make commercial sense. We should look to grow, profitably, in everything we do.
- Responsible: We keep our promises, and we understand the responsibilities that have been placed on us by our clients - we take them seriously.
- Innovate: Constant innovation ensures we are as efficient as possible, that we are delivering the best, most accessible solutions. It is this type of innovation that keeps our clients happy as well as making Bluecube an interesting place to work.
- Generous: This means helping each other, sharing knowledge and acknowledging each other's varying skills. It also means supporting those that need it the most.
- Crown Commercial Service Supplier
- ISO 14001
- ISO 27001
- ISO 9001
- 24 x 7 IT Support: Dedicated professionals across three great teams: Service Delivery, Technical, Support, Field Engineering
- Managed Backup: Secure, offsite, encrypted, compressed and scalable.
- Disaster Recovery: Protect all your IT systems. Secure and offsite. Be back up and running in minutes.
- Business Continuity: For when downtime is not an option, recover from a disaster in seconds.
- Hosted Phone System: Effective and reliable hosted phone system. Zero call charges. Cisco and Polycom handsets
- Proactive Monitoring: System monitoring 24/7/365. We catch your problems before they catch you.
- Managed Wireless Networks: The most powerful, reliable wireless networking available. No building or space is too large.
- Infrastructure as a Service: Rent your infrastructure (servers, storage, networking) from our private cloud.
- Mail Archiving: Archive all inbound, outbound and internal email for up to 10 years. Typically used for compliance purposes.
- Managed Anti-Virus: Centralised deployment and management of industry-leading Anti-Virus software. Bitdefender is used to protect your servers, PCs and laptops.
- Web Security: Centralised control and management of web browsing activity. Helps protect traffic from phishing and malware sites plus provides granular control over website visits.
- IT Consultancy: Dedicated consultancy resource for your specific business needs, whether it's an office move, solution design and implementation, or Business Continuity and Disaster Recovery solutions.
- Mail Scanning: Scan all inbound and outbound emails for Virus and Spam content. Protects your systems from email-borne viruses.
- Patch Management: Ensure that all of your servers and workstations are up to date and protected from software vulnerabilities.
- Connectivity: Broadband, leased lines, EFM, and voice circuits.High-quality, fast voice and data circuits at highly competitive prices.