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ITC Systems

Bedford Heights, Brickhill Drive, MK417PH

Phone: 01234 363696

Email: support@itcsystems.co.uk Web: ITC Systems

ITC Systems is an IT service provider working with companies across the Bedford/MK/Luton area. Whatever the issue or need we can help.

We solve the complex problems facing our clients.

With a wealth of experience spanning 20 years, ITC is an IT Services company with the experience, enthusiasm, commitment and reputation to deliver on even the toughest requirement.

We provide 2 distinct yet complimentary service streams: 

  • IT solutions, networking, support, infrastructure and managed services
  • IT staffing, recruitment and talent acquisition, vendor management and consultancy
  • We are a truly technical company.

We are an independent company with a unique range of skills from management to strategy to IT to HR.

SERVICES 

IT Support.

  • We provide uncomplicated IT Support and IT Services for businesses in the Bedford, Milton Keynes and Luton areas, and we've been doing this for over 20 years. We work with Microsoft, Apple Mac and Linux machines. Server and PC's and provide networking solutions

Computer Hardware

  • We can source, supply, install and configure all Server, Desktop, Laptop and Networking equipment.

Computer Software

  • From Exchange, Office365 to MS-Office, CAD, accounts and payroll software we can install, migrate data and configure as required.

Managed IT Services.

  • Let ITC take the headache out of running your IT day to day. We give you proactive monitoring of equipment and early fault recognition along with a friendly voice to help you when there is a problem. Predictable costs and reliable services.

IT Projects. 

  • Installing a new PC can be a simple task. However when it comes to implementing a large network, migrating servers or upgrading infrastructure, the project needs planning and executing smoothly to ensure its business as usual as quickly as possible.

Software Development.

  • In a fast moving technological business environment you need to keep one step ahead of the competition. Often this can be achieved by implementing a bespoke software application, database or program to help your business efficiency and complete tasks quicker.

IT Support Everyday!

Our IT support team are always on hand to help you work through and resolve any computer issues you may have in a professional and efficient manner. Our services include;

  • Fast, professional support
  • Onsite & Remote Assistance
  • Windows Server 2016, 2012, 2008, 2003, SBS 2011, SBS 2008, SBS 2003
  • Exchange Server 2016, 2013, 2010, 2007, 2003
  • Apple Mac OSX – all versions
  • All hardware and software problems, RAID failure, connectivity
  • Problems with desktop PCs, Laptops or Macs
  • Router support for Cisco, Juniper, Netgear and more

Our response is unrivalled, regularly resolving issues immediately and so minimizing disruption to your business.

Ad Hoc Issues?

ITC Systems are backed by over 20 years of experience and are skilled in a multitude of different areas. Whether your issue is a file not saving or accidentally ripping a cable from the wall ITC is here to help.

  • Fast, professional support
  • Onsite & Remote Assistance
  • Windows Server 2016, 2012, 2008, 2003, SBS 2011, SBS 2008, SBS 2003
  • Exchange Server 2016, 2013, 2010, 2007, 2003
  • Apple Mac OSX – all versions
  • All hardware and software problems, RAID failure, connectivity
  • Problems with desktop PCs, Laptops or Macs
  • Router support for Cisco, Juniper, Netgear and more

Emergency Support

When disaster strikes we are here to minimise disruption to your business.

  • Fast, professional support
  • Remote Assistance
  • All hardware and software problems, RAID failure, connectivity
  • Problems with desktop Pcs, Laptops or Macs
  • Router support for Cisco, Juniper, Netgear and more

Networking Services

Networking is the backbone of your business, don't cut corners.

We provide expert planning and installation of network cabling and devices including;

  • Cat5 Cabling
  • Wall/Floor Ports
  • Patch Panels
  • Routers
  • Wireless Access Points

Case Studies

Microsoft Madness! A client wished to migrate from Server 2008 to Server 2012 due to it soon falling out of support with Microsoft, we facilitated this migration with only a couple of hours downtime for the clients by employing a staged migration with various systems being moved from one server to the other over the course of a week. With little to no disruption to any key services the users were able to continue working as normal throughout the migration. 

Crossed Cables! A client had an absolute mess of a network with broken network ports, devices disconnecting from the network constantly and general network instability which prevented them from being able to function. We went in, tested all the network ports and mapped which were faulty, had those ports replaced and then re-cabled every machine to ensure that everything was running as it should.

Easy as (Apple) Pie A client was running an all iMac setup with all the machines running the exact same version of OSX that they shipped with, mostly this was due to them running a very old database system which reportedly did not run on newer versions. We managed to get the database functioning on the latest build of OSX, upgrade all the users machines, and roll out a new server to the company with minimal disruption to the users being able to carry on their daily duties.

Head in the Cloud(s)? One of our clients needed a method for their staff to be able to access files while on the go or in external offices, they had ruled out various methods of storing the files locally due to inconvenience or internet restrictions, we therefore proposed a hybrid cloud deployment where all the files are stored local to a user's machine but are kept in sync with each other by a cloud server. This uses far less internet bandwidth than a full cloud deployment would and is more responsive and immediate to the user as well.

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