WIREDGOV

AHLC Solutions Limited

8 Norfolk Road, Harrogate HG2 8DA 

t: 07957 967270 e: andy.williams@ahlcsolutions.com

Welcome to AHLC Solutions Limited

With extensive experience in both Public and Private sectors, AHLC Solutions exists to support organisations to solve digital problems through business change, troubleshooting, Agile software development, project management, solution procurement, implementation, support and Software as a Service. Our years of experience enables us to create the best outcome for you.

AHLC Solutions has extensive experience of providing Software Application Design and Development Services for large organisations in Public and Commercial sectors, including: 

• Digital transformation of existing services; 
• Web based application development;
• Mobile application design and development; 
• Desktop application design and development.

Public Sector Experience

We have worked extensively with public sector organisations, including National, Regional and local NHS organisations. Our standing as a trusted provider of solutions to the Public Sector is demonstrated by our selection for the G-Cloud Framework and the Digital Outcomes and Specialist Services Framework.

Services Definition

AHLC Solutions has extensive experience of identifying and designing architecture and technology solutions to support genomic medicine in the NHS; providing an integrated, scalable, and secure service. This will enable realisation of NHSE's vision for genomics to become a mainstream, highvolume diagnostic service that delivers effective personalised medicine:

Approach

To achieve this, AHLC uses an agile project delivery process which has been used to deliver successful digital projects to our customers over many years. The process is built on a set of agile principles and processes which set out to ensure a user centred approach to delivery of digital solutions.

AHLC differentiates through its collaborative, agile engagement practices through a proven methodology and a unique knowledge transfer process (SkillSwap). AHLC has extensive experience of designing, developing, hosting, and supporting complex web, mobile and desktop applications for high profile customers in both the private and public sectors. 

AHLC are creators of compelling digital experiences but we also guide customers in ‘how’ to create successful and sustainable digital business transformation. AHLC’s foundation for digital business transformation is an exceptional enabler for programmes of the sort envisaged under this framework and is based on: 

• Forming Multi-Disciplined Teams which break down departmental silos to create small, focussed multi-disciplinary teams that become service centred experts. Digital transformation is not simply for marketing but touches every function of a business.
• Defining practices for effective, fast cycle collaboration within and across teams through adoption of collaborative methodologies, user centred design, prototyping and agile deployment and release processes. 
• Establishing user feedback processes and groups to provide detailed and balanced feedback which is essential to driving service innovation. 
• Guaranteeing appropriate security levels by ensuring information security must be at the heart of service design and an ongoing activity in provisioning the service. 
• Architecting and designing digital services to be open, accessible, scalable and responsive to change even when taking short steps to digital engagement there is still a need to embrace the wider Digital Strategy. Build API’s based on open standards and principles for maintainable service development. 
• Getting a measure of success by defining KPI’s and analytics are essential to ongoing service improvement. As a minimum, indicators such as transaction costs, user satisfaction and take-up are essential measures. 

AHLC lead projects to support how Digital healthcare can be used as an enabler for transformative change and process improvement. In this situation, staff can be used to advise and augment the capabilities of an organisation in order to provide ongoing support, management and advice during such a project. 

Another key element to the service is around the use of clinical engagement within the development and use of Digital healthcare. AHLC has significant resources to help create forums and structures to encourage and develop the involvement and leadership in the use of Digital healthcare. This is critical for the successful long-term use of Digital healthcare systems. 

 

Digital DNA for Genomics

Key functions of the service include: 

Governance 

• Membership
• Rules of engagement
• Topic management
• Prioritization
• Communication and follow up 

Change Management 

• Communication strategy
• Consensus building and engagement activities 
• Baseline metrics
• Benefits realization and tracking

Programme/PMO 

• Scope management
• Work plans and critical path
• Risk assessment
• Monitoring and addressing barriers 

Administrative and/or Clinical Workflow and IT Integration –Technology Enabled Change 

• Subject-matter expertise and methods/tools 
• Workflow
• Advanced technologies
• Design and optimization

Organizational Development – Manage Change/Transformation 

• Assess people and process 
• Analyse root cause
• Recommend strategy
• Develop tactical plans 
• Improve processes 

Summary of Service features

• The outcome is a business goal rather than technical milestones
• Demonstrable, usable results within days or weeks of start-up
• We work in incremental stages based on agreed priorities
• We work in a way that accepts change will occur
• We work collaboratively with client teams, sharing best practice
• Highly qualified Programme and Project Directors and Managers
• Practitioners experienced in both commercial and public sector environments
• Captures and distributes knowledge to make available for future users
• Delivers precise technical and system knowledge
• Results in a more efficient business

Summary of Service benefits

• Increases business change confidence via AHLC's style of engagement
• Quantifiable and measurable outcomes
• Re-utilisation and support of existing NHS investments in Intellectual Property
• Provides early feedback/validation for ongoing investment
• Ensuring success is measured against more than just technical delivery
• Doesn’t add to the workload of the existing staff
• Major transformations in team agility and responsiveness
• Independently assure portfolios, problem programmes, new service impact assessments
• Supports transformation lifecycle from investment case to post go-live
• Access specialists in Digital Roadmaps, Cloud Software, Integrated Systems

 

Programme and Project Management Services

• Project Director 
• Portfolio Management 
• Project/Product Management 
• Project Support Officers 
• Project Management Office function 
• Agile leadership and enablement 
• Certified ScrumMasters 

• Consultation - Answer will consult with all key stakeholders to define the scope of the cloud 
project, agree budgets and drive all stages of the project. Answer adhere to the budget and the 
timeline for each project. 
• Project Initiation - The definition and agreement of the following contents (where relevant), 
which may or may not be defined in a Project Initiation Document (PID): 

o Project objectives
o Project scope
o Defined method of approach
o Project deliverables and/or desired outcomes
o Exclusions
o Constraints
o Interfaces
o Assumptions
o Project organisation structure covering project management team structure and 
governance arrangements 
o Communication plan
o Project quality plan
o Project controls
o Initial risk log
o Initial project plan 

• Planning the Project - After the initiation stage, the project is planned to an appropriate level 
of detail. The main purpose is to plan time, cost and resources adequately to estimate the 
work needed and to effectively manage risk during project execution. 
• Project Execution - involves coordinating people and resources, as well as integrating and 
performing the activities of the project in accordance with the project management plan. 
• Monitoring and Controlling the Project – observation of the project execution so that 
potential problems can be identified in a timely manner and corrective action can be taken, 
when necessary, to control the execution of the project. 
• Project Closure – Closure includes the formal acceptance of the project and the ending 
thereof. Administrative activities include the archiving of the files and documenting lessons 
learned. 

Summary of Service features

• Initial consultation to understand your objectives
• Project Initiation to define and agree project scope
• Service provided by Prince II & MSP qualified staff
• Communication with all key stakeholders
• Business Case development
• Project planning to the appropriate level of detail
• Project execution coordinating people and resource
• Monitoring and Controlling the project
• On-going risk assessment and stage reports
• Closing the project with formal acceptance by the client

Summary of Service benefits

• Increased customer satisfaction with a managed structure and process
• Return on investment realised by managing a project successfully
• Better staff adoption of new technology with planned roll-out
• Formal risk assessment procedures resulting in less surprises
• Increased flexibility and ability to change direction if needed
• Improves team loyalty from a successful project being delivered.
• One point of contact ensures client confidence
• Accredited NHS England Code4Health Supporter
• techUK Interoperability Charter Signatory
• Reviews of existing integration services to identify potential cost savings

Software Development and Delivery Services

Key functions of the service include:

Governance

• Membership
• Rules of engagement
• Topic management
• Prioritization
• Communication and follow up

Change Management 

• Communication strategy
• Consensus building and engagement activities 
• Baseline metrics
• Benefits realization and tracking 

Programme/PMO 

• Scope management
• Work plans and critical path
• Risk assessment
• Monitoring and addressing barriers 

Administrative and/or Clinical Workflow and IT Integration –Technology Enabled Change 

• Subject-matter expertise and methods/tools 
• Workflow
• Advanced technologies
• Design and optimization

Organizational Development – Manage Change/Transformation 

• Assess people and process 
• Analyse root cause
• Recommend strategy
• Develop tactical plans 
• Improve processes

Summary of Service features

• Agile development and delivery methodologies
• Digital transformation of existing services
• Open Source Solutions and tooling
• Web based, mobile and desktop application design, development and delivery
• Standards based re-usable components for Interoperability
• Message transformation and orchestration
• Standards based adapters (HL7, FHIR, ITK, CDA, XML)
• Bespoke and Commercial Off The Shelf offerings
• Easy flexible cloud or private deployment
• Healthcare Enterprise Architecture Frameworks

Summary of Service benefits

• Reduce overheads with a lower total cost of ownership
• Support architecture growth with scalable technology
• Re-utilisation and support of existing NHS investments in Intellectual Property
• Requirements capture and documentation
• Improved organisational efficiencies
• Enterprise proven technology
• Open Source Solutions available providing freedom from vendor lock-in
• Accredited NHS England Code4Health Supporter
• techUK Interoperability Charter Signatory
• Improved data capture quality