back to listings SME Profile: Freidman FM Ltd

Centaur House, Ancells Business Park, Fleet, Hampshire, GU51 2UJ

t: 08448 118745 e: info@freidman.co.uk w: freidman.co.uk

Welcome to Freidman FM Ltd

Freidman FM is a niche facilities management service provider that understands the individuality of each of our clients, taking an unique approach to ensure that we deliver in a way that meets their specific business needs.  A one size fits all model, vanilla solution is unlikely to provide value to the client.

We offer our clients a full range of carefully thought out, bespoke facilities management services, ensuring that we meet the exacting needs of the client whether large, small, privately owned and public-sector businesses across the UK.

A flexible model allows our clients to determine what services they need from our portfolio, confident in the knowledge that they are being delivered by an engaged partner that has the capability to react, flex and support them as their requirements change.

Why choose Freidman?

Freidman has the capability and capacity to meet all of our clients needs through the delivery of highly effective, customer focused solutions that are managed by our team of time served, experienced industry professionals.  Our clients are able to see this activity  through our open management systems that allows them visual access, in real time to the work activity being carried out within their premises through our customer portal that demonstrates the value that we bring to their business.

Freidman is capable of delivering all of the services that our clients need, whilst retaining the flexibility within our delivery solution that allows them to decide what they want and how they want it delivered.  Your service, your way.

Freidman has the ability to deliver across the full range of facilities management services from Cleaning, Security, Planned Preventative Maintenance through to constructing our clients a building if that is what they require. Read more about us

Freidman Service Overview

​Understanding that every client is unique, Freidman is able to deliver bespoke solutions that meet the exacting needs of our clients, blending together a service delivery model built from our diverse group of services, to ensure that our clients get the service they need to support their business.

​Our ability to deliver high quality, bespoke solutions for our clients from our diverse portfolio allows us ensure that our clients get the service that they need whilst also ensuring that they get the support they need from Freidman as an engaged partner as their business grows and their FM requirements change.

Our flexible delivery model allows Freidman to support its clients across all of their requirements, whether through an individual service line or ultimately through a fully managed FM service delivery model, knowing that they are working with an expert and capable partner that understands how to drive value.

Please click on the links below for more information:

 

MANAGED SERVICEDESK

Freidman provides a 24 hour Help Desk for all its customers operated by a dedicated and highly skilled customer service team. Our services are managed through our industry-leading, highly versatile and integrated CAFM system and is a centralised facility serving all our contracts. The system performs a complex set of functions that provides the effective control and auditing of all service lines and processes, task issue and resource effective control and auditing of all service lines and processes, task issue and resource allocation, procurement, costs management and reporting.

All service requests are captured within our JobLogic CAFM system and allocated to our service team so that they can be dealt with quickly and efficiently and no service request is overlooked. All calls are recorded and monitored for training purposes.

Freidman has invested heavily in the implementation and development of JobLogic as our CAFM platform as we believe that it provides our customers with an industry leading platform that allows each of our customers full access to their data within the system. This includes open access to all PPM planners, work history and statutory compliance records for every location within contract.

We understand that a common concern for clients is access to and ownership of data both during and post contract. We believe implicitly that the data belongs to the client forever and that we have no title to it. We will always provide clients, whether current or historic, free unencumbered access their data. 

COMPLIANCE IN FM

The built environment is one of the most highly legislated environments in industry. Recognising this, Freidman has developed a robust compliance management solution that drives statutory compliance for our clients, reducing risk for all stakeholders and improving the overall safety of our clients premises. 

Legislative / Guidance Requirement (non comprehensive list)

  • The Work at Height (Amendment) Regulations 2007, Provision and Use of Work Equipment Regulations 1998
  • Lifting Operations and Lifting Equipment Regulations 1998 (LOLER), The Personal Protective Equipment at Work Regulations 1992, Work at Height Regulations 2006
  • BS 7036:1996 / BS EN16005, BS 8300: 2009 +A1:2010, Equality Act and Building Regulations Part M
  • BS EN 12453:2001, BS EN 12445:2001, BS EN 12635:2002 & BS EN 12604:2000
  • COSHH - LEV, HTM 2025/03, Building Bulletin 88, TR19, TR17
  • Asbestos Regulations 2012
  • COSHH - LEV, HTM 2025/03, Building Bulletin 88, TR19, TR17
  • Electricity at work regulations 1989/HTM06
  • H&SC ACOP Safety in the installation and use of gas systems and appliances
  • PUWER - Provision & Use of Work Equipment Regulations 1998

Legislative / Guidance Requirement (non comprehensive list)

  • Confined Spaces Reg's 1997
  • The Regulatory Reform (Fire Safety) Order 2005 / BS 5839 / HTM 05
  • Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) & HTM08-02 Lifts
  • Pressure Systems Safety Reg's 2000
  • Compliance with F Gas regulations 2009 (Evidence of F Gas Register - Schedule of Applicable Equipment & Gases with locations and weights)
  • Working at Height regulations 2004
  • The Building Regulations, Approved Document M
  • TM44 Air Conditioning Inspection - Energy Performance Certificate
  • Compliance with F Gas regulations 2009 (Evidence of F Gas Register - Schedule of Applicable Equipment & Gases with locations and weights)
  • Water Hygiene and Legionella control HTM2027 & 2040, HTM04 & ACoP L8

VIEW OUR CASE STUDIES

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A Guide to Public Sector Contact Data Quality