back to listings SME Profile: Conversant Technologies Ltd

15-16 Griffin House, Lower Park Row, Bristol, UK BS1 5BN

T:  + 44 (0) 333 344 2801  |  E:  enquiries@conversant.technology  |  W:  www.conversant.technology

  

 

About Us

A leading Software as a Service (SaaS) provider where innovation meets seamless communication solutions.

Established in 2015, Conversant Technology stands as a rapidly advancing SaaS company, uniquely dedicated to delivering cutting-edge communication services that augment the capabilities of Microsoft Teams.

As part of The Conversant Group, a prominent Software as a Service (SaaS) provider, we take pride in offering a comprehensive suite of communication services, highlighted by our pioneering C360 for Microsoft Teams software.

With a strong presence across the UK, Europe, Canada, and America, Conversant continues to lead in shaping the future of corporate communication solutions.

Our locations

 

Build a C360 that works for your business

C360 is our groundbreaking UCaaS platform that allows you to seamlessly manage all your business communication services within your Microsoft Teams ecosystem.

Complete control of your services, all in one place 

Say goodbye to the hassle of managing multiple communication channels separately; our integrated platform brings all your channels together seamlessly.

Offering an omnichannel solution empowers your business to streamline its operations, enhance customer engagement, and boost efficiency. From email and chat to social media and more, navigate your communication landscape effortlessly.

Watch our quick video to find out how C360 works.

 

Add the C360 modules you need

Build a C360 that works for your business by choosing the modules you need to run your communication tools more efficiently. Our modules are fully integrated to work together, so you can manage all your communications in one place.

Teams Calling module

Contact Centre module

Social Messaging module

Interaction Recording module

Replace your existing phone system for a VoIP solution for all internal and external communications.

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Increase your user experience with the Roger365 contact centre that's fully compatible with Microsoft Teams.

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Manage and reply to all your social media platform messages within MS Teams with C360 integration.

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Stay compliant with Oak Innovations ClarifyGo solution and keep a record of calls, transcripts, files and images.

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Our Services

Helping you get up and running, paving the way for a unified communications solution. We'll be with you every step of the way.

Unlock your business potential

We understand that your digital infrastructure forms the backbone of your business, so we take the time to truly understand your business.

At Conversant, we prioritise your success at every stage of the implementation process. From setting up and testing connectivity to delivering comprehensive training and go-live support, our team is committed to being there for you every step of the way.

We leave no stone unturned in ensuring that your communication channels are ready to deliver exceptional performance.

Together, we'll pave the way for success.

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Development as a Service

With our expertise in contact centre software solutions, we really excel in tailoring bespoke elements to meet the specific demands of our customers. 

By deeply understanding the intricacies of each business, we can build custom features within your contact centre module, ensuring seamless integration with existing systems and alignment with unique operational requirements. Whether it's personalised interactive voice response (IVR) systems, dynamic call routing algorithms, or advanced analytics modules, we empower businesses to optimise their customer service workflows.

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Why choose Conversant

  • A complete single platform UC solution
  • Microsoft approved Gold Partner
  • 24/7 UK based support
  • Putting customers at the heart of everything
  • 9/10 customer retention rate

 

Case studies 

Read more on how we've made an impact across multiple sectors.

Healthcare

Financial Services

Education

Corporate Travel Management

Mortgage Lender

Wholesale Food Exportation

 

 

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