back to listings SME Profile: Clearanswer Call Centres Ltd

Clearanswer Hull, Essex House, Manor Street, Hull, HU1 1YU

T: 01482 240543   |   E: info@clearanswer.co.uk   |   W: www.clearanswer.co.uk

    

 

ABOUT US

Clearanswer can provide a complete outsourced customer contact solutions or work alongside a team, supporting day-to-day call handling, providing specialist services. We also provide advice on how best to manage changing and evolving customer scenarios and communications channels.

Since 1998 Clearanswer has evolved it’s approach, providing excellent customer-facing sales support, customer services and marketing programmes for leading customer-orientated businesses across the UK.

We develop strategies that work for each specific client and recommend processes that protect the reputation of the business in increasingly competitive and regulatory controlled areas. Our role is to make your job easier by doing exactly what we say we’ll do.

Our ethos is happy people – end-user customers, clients and staff. We have built long-term relationships with many clients and we have colleagues who have been with us from the start of their careers, developing their experience according to the needs of the businesses they support.

 

SERVICES

We provide intelligent customer service, sales, marketing and back-office solutions. Our bespoke solutions best meet the client’s requirements using the very latest contact centre technologies and efficiencies.

We are a UK based organisation with centres based in Hull and Leeds. Both are equipped with the latest technology for all inbound and outbound customer interactions. An experienced and well-rewarded workforce allows us to provide a service of excellence.

BUSINESS DEVELOPMENT

TARGETED SALES

OFF LINE SUPPORT

Whether B2C or B2B we work with all clients to develop and evolve a campaign to suit both budget and strategy Helping de ... Whether it be inbound or outbound, sales, retention or cross sell, Clearanswer has the expertise to plan, implement and ... We work closely with all clients to determine the recruitment and the training criteria to ensure those working on your ...
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OMNICHANNEL

BESPOKE SOLUTION

CUSTOMER RELATIONSHIPS

Customer habits and attitudes are ever changing and any communication they have with suppliers has to fit into their own ... Working alongside clients we develop a bespoke strategy that enhances and then exceeds current practices Not all clients ... Any customer that makes the decision to contact you makes an investment of their own time and effort. That’s why it’ ...
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SOME OF OUR CUSTOMERS

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ACCREDITATIONS/MEMBERSHIPS

 

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