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Serve Legal Ltd

t: 07483031707 e: nadiamartins@servelegal.co.uk w: www.servelegal.co.uk

Welcome to Serve Legal

Serve legal is the market leading provider of independent ID and compliance testing in the UK and Republic of Ireland. We discretely and confidentially identify lapses in the compliance of age restricted and operational standards which matter most to our clients. Our extensive, independent auditing services deliver highly accurate data and insights helping our clients protect revenues, reputations and improve operating standards and training programmes.

Serve Legal’s head office is based in London, with a regional team spread throughout the UK, from Scotland to South West of England and across into both NI and the republic of Ireland. 

Our community of 2,500 auditors, predominantly aged 18-20 years touch every corner of the British Isles and has conducted in excess of 1.2 million audits during the past 13 years.

A Bespoke Service for multiple industries

We provide a bespoke service, moulding our programmes to meet client needs. We are trusted by publicly traded and privately held businesses to deliver a robust service on time and to budget, every time. Client sectors include:

• Retail – physical and online

• Food and restaurants

• Media and broadcasting

• Gambling, leisure and entertainment 

• Delivery and logistics – doorstep experience

 

Accredited services

Serve Legal has achieved Primary Authority Status with Reading Trading Standards. To achieve this, all of our key processes across all aspects of our business were inspected and scrutinised. Reading Borough Council has endorsed the way we recruit and manage our field-based auditors and management teams; capture and record data; and provide independent, accurate data. We offer clients value and an integrity of approach, as an independent compliance auditor. We follow international information security best practices and have ISO 27001 accreditation.

Our services include: 

• Age-restricted compliance 

• Customer experience allergen audit

• Operational standards auditing

• Mystery shopping

Independent testing is recognised by retailers, regulators, trade bodies and the police as best practice to improve compliance. All Serve Legal clients have significantly improved their compliance performance to protect their customers, brand and enhance their offer since working with us.

 

Read more about us www.servelegal.co.uk