back to listings SME Profile: Hub Telecoms Consultancy Ltd
4 Titchwell Road, London, SW18 3LW
t: 0208 3551305 e: jgoodacre@hubtelecoms.co.uk w: hubtelecoms.co.uk
WELCOME TO HUB TELECOMS
We provide specialist consultancy services to landowners with telecoms equipment installed on their land or buildings. We have over 50 years of experience in the mobile telecoms industry, and our staff benefit from the experience of having previously worked for the mobile phone operators. We have applied and continue to build upon our knowledge to provide owners, occupiers, developers and landlords with what we believe to be an unparalleled service.
The amendment of the Electronic Communications Code in December 2017 has seen relationships between landlords and operators become adversarial and litigious. With mobile phone operators resorting to the Lands Tribunal to acquire sites, it is now even more important for landowners to ensure that they receive correct and timely advice so that costly and time-consuming legal proceedings can be avoided.
OUR ETHOS
What is our ethos?
Our ethos is to provide a quick, thorough, reliable, and efficient service that frees up the client to concentrate on their core business. We carefully consider any requests made to access and carry out work on our clients' land or buildings. Our knowledge of the telecoms industry and the legislation means that we ask the relevant questions, to obtain the required information, to give the best possible advice to our clients.
OUR SERVICES
What are our services?
Our services include professional property services as well as practical elements including management of access requests, lease renewals, rent reviews, negotiation of heads of terms, equipment and rf audits, health and safety and condition surveys, structural checks, managing new site survey requests and giving advice and assistance on the Electronic Communications Code.
MANAGEMENT OF OPERATORS ACCESS REQUESTS
Including:
- Drafting agreeing, implementing & managing a site/portfolio specific access process
- Checking RAMS and contractors competencies- maintaining records
- Identifying when works require drop zones - impacting on occupiers or passers by
- Requesting and checking the program of works
- Coordinating with building management/FM to identify any potential conflicts
- Collating information- parking/road suspensions, drop zones, traffic management
- Checking structural works on-site and correct use of materials
- Pre-works condition and dilapidations surveys
- Providing tenant/resident and contractor on site liaison officer or H&S monitor
- Minimising impact upon site- reducing complaints, recovering costs where able
ADVICE ON ELECTRONIC COMMUNICATIONS CODE
Including:
- Reviewing Code Notices and discussing the potential impact upon you
- Assisting with responses- minimising the risk to you/the business/occupiers
- Liaising with specialist "telecoms solicitors"
- Experienced in Upper Tribunal Court proceedings- assisting with case preparation.
- Providing witness statements with supporting evidence where possible/relevant
- Reporting upon latest court rulings and amendments to the Code
- Highlighting impact and risks to clients asset management plans and budget
- Identifying potential strategic mitigation measures
SINGLE POINT OF CONTACT FOR OPERATORS
Including:
- First point of contact for the operators - Ensuring that the relevant client stakeholder is informed
- Releasing the client to concentrate on its primary objectives
- Providing a dedicated email address for operators to submit their enquiries
- Collating all relevant information for the client to make an informed decision
- Highlighting and prioritising enquiries requiring urgent attention
- Liaising with clients stakeholders as required
- Organising works supervision, condition surveys, RF audits etc.
NEW SITE SURVEYS - MSV REQUESTS
Including:
- Responding to the initial request to survey - usually an innocuous looking letter.
- Securing from operators formal agreement to pay landlords, agents and solicitors reasonable costs
- Negotiating terms for the legal agreement to facilitate the survey/MSV (Multi-Skilled Visit)
- Assisting in collating relevant information drawings, asbestos, fire safety reports, roof guarantees
- Conducting and agreeing condition surveys prior to the MSV
- Managing subsequent requests for access -checking RAMS and competencies
- Monitoring of operators various contractors during MSV
LEASE RENEWALS, RENT REVIEWS, TERMINATIONS
Including:
- Seeking more favourable terms to protect clients operations and to minimise costs and burden
- Recommending amendments to minimise burden to occupiers and client
- Managing lease Code Modernisation, modification orders & retrospective Code rights
- Identifying client red lines and potential areas of conflict with operators
- Identifying breaches of leases, serving relevant Notices or liaising with clients solicitors.
- Serving relevant Code notices (or assisting clients solicitors to do so)
- Assisting in identifying and negotiating best value
- Conducting RPI/CPI/OMV rent reviews
- Assisting with navigation of Code termination provisions
RF/EMF, ICNIRP H&S, AUDITS
Including:
- Conducting site H&S audits- identifying risk ownership
- Reviewing the design, positioning and operation of the operators' apparatus & impact upon the site, occupiers & passers-by
- Requesting relevant H&S information from the operators (e.g. fire & electrical safety, fall arrest/safe to climb certification, lightning protection integration, H&S info)
- Serving appropriate notices to secure isolations or lift & shift to facilitate landlords works.
- Conducting on-site radio-frequency and electro magnetic radiation audits
- Identifying which operators are on site
- Identifying extent of occupational and general public exclusion zones
- Checking location and suitability of site safety signage and barriers
- Assisting site providers to identify potential for conflict with telcos systems
STRUCTURAL CHECKS CONDITION SURVEYS, DILAPIDATIONS
Including:
- Undertaking structural and condition surveys -recommending remedial works
- Obtaining and analysing operators structural analysis/Global Design Check (GDC)
- Recovering clients costs for structural repairs to the parent structure
- Checking operators suggested remedial/strengthening works and reporting to client
- Discussing and exploring design solutions with client
- Checking upgrade drawings for risk of structural damage to parent structure.
- Preparing & agreeing photographic schedules of condition with operators prior to major works
- Conducting dilapidations surveys in accordance with lease provisions and negotiating settlement
OTHER SERVICES
- Managing isolation of operators antennas to facilitate landlords works
- Managing lift and shift of cable trays, cabinets, cabins for roof renewal
- Conducting post works quality and safety checks
- Identifying if operator is taking power from landlords supply and not paying for it
- Establishing power used and recovering cost
- Liaising with REC supplier or client to install a check meter and process for ongoing billing
- Managing upgrade requests from initial site request, to planning, build & ongoing maintenance
- Reviewing designs and recommending amendments eg relocation of antennas that overhang entrances
- Liaising with operators to remove loose items and rubbish
OUR CLIENTS INCLUDE:
- Police Authorities
- Fire Authorities
- Public Authorities
- Housing Associations
- Universities + Schools
- Property Investors
- Hotels
- Student accommodation providers
- Estate management companies
- Private landlords
- Rural land owners
Our broad client base and combined experience of more than 45 years allows us to identify & implement strategies to protect our clients' core businesses, manage their assets efficiently, and mitigate, as far as possible, the burden of having a mobile phone operator as a tenant.
We take time to get to know the clients own asset management strategy and work with them to understand how the ongoing interpretation of and proposed amendments to, the Electronic Communications Code introduces risk and how to manage or mitigate that risk.
