back to listings SME Profile: Diligent Communications

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Welcome to Diligent Communications

Diligent Communications is a public relations agency specialising in raising the profile of travel and lifestyle brands across the UK and Ireland

From one off projects to full service press office support, our bespoke campaigns are designed to make you stand out from the crowd  

Crafting an authoritative voice that gets your brand noticed is at the heart of what we do. We are experts in promoting all aspects of travel and lifestyle through carefully constructed, bespoke PR campaigns that deliver commercial results.  

Whether you’re planning to launch a new product, refresh your current activity or looking for a whole new approach to your public relations strategy, we can tailor a solution that is right for your brand and guarantees to get you noticed. 


Having worked at the forefront of tourism PR for almost a decade, we know what works and what doesn’t. We appreciate that every client need is different – from standalone projects to fully integrated campaigns, we offer a range of services to match your requirements. Specialising in supporting the UK and Irish market, we can offer:  

Public relations

PR strategy  · press office management  · media relations · blogger engagement · press trip coordination · media missions  · media monitoring  · brand partnerships and sponsorships   

Copy writing

Press releases  · press packs  · speech writing · newsletters · advertorial content   


Social calendar creation · live event posting and engagement · digital channel management  


Brand launches  · event management · exhibition and trade show support  


At the agency’s helm is Lauren Broughton, a public relations professional with over ten years’ experience. Prior to launching Diligent Communications, Lauren held positions at several leading travel PR agencies, working for globally recognised destinations, hotel brands and tour operators.

Previous clients include the Vienna Tourism Board, the Arizona Office of Tourism,  Portuguese Tourist Board, Accor Hotels UK, Heritage Hotels Kenya, Rotana Hotels & Resorts, On The Go Tours, Flight Centre Travel Group and TrekAmerica. Her client roster also includes representing associations, restaurants and consumer brands.    

During her career, Lauren has overseen product and hotel launches, managed press conferences, and hosted large media stunts and events. Her in-depth knowledge of the UK and Irish travel industry has also resulted in her appearing on international tourism panels discussing the state of the industry.   



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