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AI, Automation, and Digital Transformation in the Public Sector
Our latest research with over 200 senior IT decision makers across the UK’s local and central government reveals an enduring ‘digital deficit’ which is putting the £14bn efficiency drive at risk.
AI and automation are unlocking new possibilities for smarter, more efficient services. But despite the progress, there’s still a gap between digital transformation ambition and implementation. Key insights include:
- More than half (56%) of public sector organisations are now leading government-wide digital transformation initiatives – a 51% leap from last year
- From siloed teams and legacy systems, to ethical and security concerns around AI are seen as key barriers
- Almost half (43%) haven’t trained employees on the new technologies and processes.
Access the full report
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