Changes to document ordering
We will soon make some changes to same-day document ordering.
From Monday 31 March 2020, as part of a six-month trial, readers will be able to order a maximum of 12 documents for the same day, plus up to 12 documents ordered in advance (a maximum of 24 documents per reader per day).
There will be five document ordering slots available each day and you can order as many of your 12 same-day documents as you require in any of the slots. This means that if you have prepared your references you will be able to order 12 documents at the same time. Documents will be delivered at set times each day.
You will not need to finish your advance orders before ordering documents for the same day. The new document ordering and delivery times are listed below:
|Document ordering slots||Earliest availability in reading rooms|
In order to facilitate these changes, same-day document ordering will start at 09:45 and finish at 15:30 each day. Advance ordering for the next day will also close at 15:30. Reading room opening times will be unaffected.
To prepare for these changes, we have looked closely at the average number of documents viewed by each reader per day (currently around eight documents each), and have identified new parameters to ensure that readers who plan their visit can conduct their research efficiently in the reading rooms. The proposed changes will give us the opportunity to supply documents to readers within dedicated delivery time slots throughout the day. This will allow us to maintain the collection appropriately so that we can ensure its preservation for future generations of researchers. We will be trialling these changes for six months from the end of March, during which time we will closely monitor reader usage and seek feedback from readers.
The majority of our readers already request records in advance of a visit in order to make the most of their day. If you are not already a user of the advance and bulk order services you can find details on our website on the how to order documents page. We have included a comparison breakdown of the changes overleaf.
|Service||Current times/conditions||From 31 March 2020||Comments|
|Same-day document ordering||09:30–16:00
Allows up to three documents to be ordered at a time. An additional document can be ordered once each document is delivered.
Random delivery times.
Rolling 24 document limit including advance orders.
All 12 documents can be ordered simultaneously.
Five dedicated document delivery slots each day.
Static 24 document limit including advance orders.
Concentrates on the busiest user times and provides additional time for increased advance order production and collection maintenance.
Reduces waiting time between batches of documents
Readers will know when to expect documents to be ready for viewing.
24 documents is three times the average number of documents seen by an average user each day.
|Advance orders||Up to 12 documents a day – closes at 16:00 for next day visits.
Documents available to view from 09:00.
|Up to 12 documents a day – closes at 15:30 for next day visits.
Documents available to view from 09:00.
|30 minute earlier cut off to allow for preparation of increased number of advance orders to be ready to view for 09:00.|
Latest News from
New digital strategy ‘Plugged In, Powered Up’ launched22/01/2020 14:15:00
National Archive are pleased to announce our new digital capacity building strategy, ‘Plugged In, Powered Up’, which will support the archives sector meet its digital ambitions. The strategy sets out an exciting plan of programmes, training and resources that will be delivered from now until 2022.
The social media archive is now fully searchable13/01/2020 14:15:00
Our social media archive is now the first of its kind in the UK to feature a search function, allowing users to easily navigate our growing collection of tweets, Flickr images and YouTube videos from a range of central government departments and arm’s-length bodies.
Prime Minister’s papers from 1996 released03/01/2020 09:15:00
The National Archive recently released files from the Prime Minister’s Office and Cabinet Office, predominantly covering the years 1995 and 1996.
Prime Minister’s papers from 1996 released31/12/2019 12:05:00
Today we have released files from the Prime Minister’s Office and Cabinet Office, predominantly covering the years 1995 and 1996.
Funds awarded for innovative ideas19/12/2019 14:15:00
The National Archives yesterday announced the first eight recipients of grants awarded from our new Archives Testbed Fund to promote innovation.
1657: Rebel Christmas15/11/2019 14:15:00
From 27 November to 4 January, join us at The National Archives for a unique festive offering this season.
Online research project announced to mark World Digital Preservation Day07/11/2019 14:15:00
Today National Archives marked World Digital Preservation Day by announcing an online research week looking at ways to make our web-based technical registry PRONOM more accessible.
Celebrating volunteers across the capital31/10/2019 15:15:15
Last night the National Archives welcomed volunteers from the museum and archive sectors for the London Heritage Volunteer Awards. We were the first archive to host the awards, which celebrate the achievements of volunteers across heritage sites in London.