Letter to water companies on green recovery
We believe water companies can play a vital role in helping the country overcome the economic and social challenges our country now faces in the wake of coronavirus. That’s why we – along with Government and regulators – have invited the sector to play its part in the green economic recovery.
You can read our joint letter below:
Latest News from
Annual Review shines light on CCW’s achievements07/09/2020 09:20:00
It’s hard to recall a year in our short history that has involved more changes or challenges than 2019-20 and those are reflected in the publication of the recent (04 September 2020) Annual Review.
Water companies urged to accelerate response to climate change04/09/2020 12:20:00
Water companies in England and Wales must continue to pick up the pace in tackling the impact of climate change on water supplies, according to the Consumer Council for Water (CCW).
Households at risk of missing out on water bill lifeline when they hit hard times06/08/2020 09:20:00
Water companies need to build a stronger relationship with their customers to reduce the risk of households missing out on vital help with their water bills and other assistance when they hit hard times.
CCW’s statement on new leakage figures03/08/2020 10:10:00
CCW responded to the publication of the latest leakage figures from Water UK.
CCW keeps pressure on poor performing water retailers as complaints fall23/07/2020 15:38:00
Complaints about water retailers have fallen for the first time since the majority of business customers in England were given the freedom to switch supplier.
Customer support must drive CMA decisions14/07/2020 13:20:00
As the Competition and Markets Authority (CMA) prepares to make final decisions over four water companies’ future plans, the Consumer Council for Water (CCW) warns that customers must not lose out on the service levels and investment they value most. Steve Hobbs, Senior Policy Manager at CCW, explains.
Love Water: Majority of Brits unaware of pressure on water resources22/06/2020 09:20:00
It never rains, it pours – or that’s how it might seem to the majority of us in the UK who believe we live in a wet and rainy country, according to a new nationwide survey.
CCW appoints Emma Clancy as new chief executive11/06/2020 12:02:00
CCW has appointed Emma Clancy as its new chief executive to lead its efforts in building a fairer and more resilient water sector for consumers.
UPDATED: Help for business customers impacted by coronavirus02/06/2020 15:38:00
Lockdown may be easing but the strain will remain on many small businesses that have been impacted by the coronavirus outbreak. If your company has been disrupted or hit financially it’s worth checking to see if you’re eligible for support with your water bills while you get back on your feet.