Ministry of Justice
My unexpected journey into Digital & Technology
If someone had told me a decade ago that I would end up working in a ‘tech’ role I would have laughed out loud! But here I am..My name is Kaz Hufton and I'm a Lead Product Manager in the Digital and Technology department.
I began my journey at the Ministry of Justice nine years ago as a Contact Centre Advisor for the Office of the Public Guardian. In 2012 there were a handful of people starting OPG’s digital transformation journey. They were looking for volunteers to test an early prototype of the online Lasting Power of Attorney (LPA) exemplar service. With a nudge of encouragement from my manager, I went along. I’m completely useless with all kinds of technology and to be honest I have a knack for breaking them so who better to test for usability!
After my testing day, I received great feedback on my input and was asked to go on loan to the team. It started with a day or two here and there which eventually turned into a few months. This experience really piqued my interest and opened up a whole new world of agile principles, user-centered design and ‘digital’ ways of working I knew nothing about. Before this, I would never have taken a second glance at a job with ‘digital’ or ‘technology’ in it, but there was ample opportunity for me to showcase my skills and knowledge without being super techy.
I worked with a great team who were extremely supportive and encouraging. My input even in the early days was always well received and respected. I really liked being a tester however I soon realised that product management was the avenue I really wanted to pursue. I found the process of problem-solving and providing better services for users incredibly rewarding. So I started my journey and training to become a fully-fledged Product Manager.
I went on courses, shadowed other teams and departments. I had a great manager as well as a fantastic mentor, who not only taught me new things and techniques but really helped me with my personal development. I was also provided with the safe space I needed to really learn what I could do.
Over the years I have found a great network of people across MoJ and wider government, all with different backgrounds and expertise. They have shared their knowledge and experiences with me which has helped me to grow and ultimately love a career I didn’t even know existed 10 years ago!
There are loads of opportunities in MoJ Digital & Technology for talented and passionate people of all genders and identities. Don’t stand still..keep testing, changing and iterating as you never know where you may end up.
Latest News from
Ministry of Justice
New laws to protect victims added to Domestic Abuse Bill01/03/2021 15:15:15
A raft of new amendments to the Domestic Abuse Bill will be presented, providing greater protections for victims and further clamping down on perpetrators.
Driving economic growth and recovery in the legal sector01/03/2021 10:15:00
How the Legal Services is GREAT virtual trade mission supported legal professionals to expand their businesses internationally.
Landing my first Junior Design role through Twitter22/02/2021 15:15:15
Blog posted by: Siddiqah Islam, 19 February 2021 – Categories: Interaction Designer, Recruitment.
Expansion of prison kitchen training scheme to cut reoffending19/02/2021 10:15:20
Thousands of offenders will be diverted away from crime by the expansion of a catering training scheme in prisons across England and Wales.
Requirement for all parole hearings to be held in private to be relaxed09/02/2021 10:15:00
The rule which currently requires all parole hearings to be held in private will be relaxed as part of the government’s efforts to increase public confidence in the process.
The 5-year beta phase-How we prepared for live assessment03/02/2021 13:15:00
Blog posted by: Sharondeep Shergill, Alex Saunders, Jim Warren and Uchenna Ndikom, 02 February 2021 – Categories: live assessment, Our services.
Extra £40m to help victims during pandemic and beyond02/02/2021 13:15:00
Victims of rape and domestic abuse will be helped by a major £40m funding boost for specialist support services, the Government yesterday confirmed.
Being friendly and helpful are continual themes of working here...01/02/2021 16:38:00
Blog posted by: Rose Khan, 28 January 2021 – Categories: developer, Digital skills.