Ministry of Justice
My unexpected journey into Digital & Technology
If someone had told me a decade ago that I would end up working in a ‘tech’ role I would have laughed out loud! But here I am..My name is Kaz Hufton and I'm a Lead Product Manager in the Digital and Technology department.
I began my journey at the Ministry of Justice nine years ago as a Contact Centre Advisor for the Office of the Public Guardian. In 2012 there were a handful of people starting OPG’s digital transformation journey. They were looking for volunteers to test an early prototype of the online Lasting Power of Attorney (LPA) exemplar service. With a nudge of encouragement from my manager, I went along. I’m completely useless with all kinds of technology and to be honest I have a knack for breaking them so who better to test for usability!
After my testing day, I received great feedback on my input and was asked to go on loan to the team. It started with a day or two here and there which eventually turned into a few months. This experience really piqued my interest and opened up a whole new world of agile principles, user-centered design and ‘digital’ ways of working I knew nothing about. Before this, I would never have taken a second glance at a job with ‘digital’ or ‘technology’ in it, but there was ample opportunity for me to showcase my skills and knowledge without being super techy.
I worked with a great team who were extremely supportive and encouraging. My input even in the early days was always well received and respected. I really liked being a tester however I soon realised that product management was the avenue I really wanted to pursue. I found the process of problem-solving and providing better services for users incredibly rewarding. So I started my journey and training to become a fully-fledged Product Manager.
I went on courses, shadowed other teams and departments. I had a great manager as well as a fantastic mentor, who not only taught me new things and techniques but really helped me with my personal development. I was also provided with the safe space I needed to really learn what I could do.
Over the years I have found a great network of people across MoJ and wider government, all with different backgrounds and expertise. They have shared their knowledge and experiences with me which has helped me to grow and ultimately love a career I didn’t even know existed 10 years ago!
There are loads of opportunities in MoJ Digital & Technology for talented and passionate people of all genders and identities. Don’t stand still..keep testing, changing and iterating as you never know where you may end up.
Latest News from
Ministry of Justice
Pregnant prisoners to be temporarily released from custody01/04/2020 12:15:00
Pregnant women in custody who do not pose a high risk of harm to the public will be temporarily released from prison.
Priority courts to make sure justice is served27/03/2020 16:05:00
A network of priority courts will remain open during the coronavirus pandemic to make sure the justice system continues to operate effectively.
Prison visits cancelled25/03/2020 13:15:00
Following instructions for people to stay at home, protect the NHS and save lives, introduced as a result of the COVID-19 pandemic, prison visits are temporarily cancelled.
Courts during coronavirus pandemic: Robert Buckland statement19/03/2020 10:15:00
A statement given yesterday from the Lord Chancellor on the running of courts during the coronavirus pandemic.
Criminals made to pay more to fund victim support18/03/2020 15:15:15
Criminals will be forced to make a greater financial contribution towards victim support services under new legislation unveiled by the government today (18 March 2020).
Queen's Counsel Appointments Ceremony 2020: Lord Chancellor speech17/03/2020 15:15:15
Speech given yesterday by the Lord Chancellor at the Queen's Counsel Appointments Ceremony 2020.
Coronavirus (COVID-19) prison preparedness: Lucy Frazer statement13/03/2020 15:15:15
Minister of State Lucy Frazer QC MP has made a statement on preparedness to deal with coronavirus (COVID-19) in prisons.
Court of Appeal to live-stream family cases13/03/2020 12:48:00
Family hearings at the Court of Appeal will be live-streamed under a joint initiative by the judiciary and government to boost transparency in the justice system.