Ministry of Justice
The roadmap towards our mission
A couple of months ago I wrote about the MoJ Digital & Technology mission for this year. We have now completed the first quarter of the year (already!), and I thought I’d share just some of the great progress we’ve made so far.
Our services work for our users
We redesigned part of the Claim Criminal Injury Compensation Service, simplifying the service to reduce trauma for people claiming on behalf of minors. User satisfaction in May was a very good 94%.
They are secure and our data is protected
We ran our inaugural staff training session on staying safe online with over 100 attendees now having been trained, and rolled out Veracode to 84 services which means we automatically scan the code (in circa 3m30secs!) for common security problems before it goes live.
We are specialists, brilliant at what we do, and create more delivery certainty
We completed the delivery of the technology and digital services required for the handover of probation services back to public control. This included roll out of over 8000 devices to new colleagues at home, migration of data and applications, and building a brand new interventions service to ensure we can support people in getting out of the cycle of crime.
We seek to simplify and improve our existing services
We worked with policy and operational colleagues to launch a consultation of a modern Legal Power of Attorney (LPA). This brings us one step closer to a fully digital LPA service becoming a reality. We migrated CWA (Contracted Work and Administration), the second biggest Legal Aid Agency legacy application, to AWS.
We build new services that are user centred and simple
We published the first HMPPS Digital and Data Strategy in collaboration with our operational colleagues, deployed the first MoJ Official laptops to prison users (a massive milestone for a complex programme), and deployed in-cell devices and digital services to our first set of users in HMP Cookham Wood. These devices and services enable offenders to manage their own administration and access educational content helping to improve wellbeing and reduce the administrative burden on prison officers.
We invest in tools, processes and common components to create simplicity and efficiency
We updated our MoJ Forms tool which enables users to build forms in line with the government service standard without any technical training or knowledge. We have a number of teams across the organisation now utilising this service including for complaints and money claims queries.
Underpinning all of this we’ve set out performance measures and a Delivery Board to track progress. We welcomed colleagues from our Information Services Division, 96 new colleagues from Community Rehabilitation Companies (CRCs) and recruited 103 new civil servants - including 26 colleagues from across the MoJ and 8 promotions within the function.
There’s lots more, but hopefully, this gives you a flavour of our work and progress.
I’ll finish by saying a massive thank you to each and every one of my team for getting us off to a flying start this financial year - they truly are awesome.
Latest News from
Ministry of Justice
Creating a digital approach to paper forms17/09/2021 16:15:00
In the age of digital first, the use of paper forms is a problem. These forms are often designed to be printed out and filled in by hand, not completed on a screen. When we make them available on GOV.UK as PDFs, they are harder to use, less accessible, and take more time than a digital form to complete and process. As a department, we continue to rely on these types of forms for a lot of our business.
New expert group to increase confidence and standards in e-signatures16/09/2021 15:25:00
Industry Working Group of experts to improve standards, reliability and security in electronic signatures.
‘Super courtroom’ opens in Manchester13/09/2021 10:15:00
More victims, defendants and witnesses will receive faster access to justice as the first ever ‘super courtroom’ recently (10 September 2021) opened in Manchester.
Spotlight on domestic homicides as independent reviewer appointed09/09/2021 15:15:15
A leading criminal defence barrister has been appointed to conduct an independent review of the law around domestic homicides.
Pet abduction to be made new criminal offence in crackdown on pet theft03/09/2021 10:15:00
Pet Theft Taskforce delivers report with key findings and recommendations.
Voucher scheme boost to help thousands more families resolve disputes away from court31/08/2021 15:15:15
Thousands more families are set to benefit from a government mediation scheme that has been helping separating parents resolve disputes away from court.
Prisoners building LED lights in green prisons push24/08/2021 15:15:15
HMP Garth prisoners have become the first to build eco-friendly lights in-house, cutting prisons’ energy use and saving taxpayers’ money.
Crime cutting prison scheme expanded20/08/2021 13:15:15
Expansion of Clink Kitchens Scheme to help thousands of offenders find jobs and turn their backs on crime.