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UK International Consumer Centre

A UK consumer service which had been facing potential closure as a result of Brexit is being relaunched with an international focus following the assurance earlier this year of its future by the UK Government for the whole of 2021.

The new UK International Consumer Centre (UKICC) service delivers free support and advice for UK consumers who have made purchases from European companies outside the UK as well as an increasing number of non-European countries.

Formerly known as the UK ECC, the centre was previously part of the European Consumer Centre Network (ECC-Net) of similar centres throughout EU member states plus Iceland, Norway and the UK.

CTSI Contact Centre Lead Sonia Payne explores updates on the operational aspects of the UK ICC since the UK’s exit from the EU and highlights current complaints.

To watch the recording and learn more visit: https://www.youtube.com/watch?v=9OVUk5s4lg8

 

Channel website: https://eu-exit.uk/

Original article link: https://eu-exit.uk/

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