Crown Commercial Service
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eSourcing Platform

CCS is changing its eSourcing service provider.

IBM Emptoris is leaving the eSourcing application market and so the platform CCS uses will not be supported beyond May 2020.

Following the announcement CCS reviewed its strategy, a new lotted framework agreement was developed and awarded to Jaggaer (formerly BravoSolutions), and the DPS platform was awarded to NQC.

The agreement is available for central government departments and wider public sector customers to award call-off contracts for their own direct requirements.

CCS will continue to offer a service to customers who wish to use its platform to manage call-off activity from the CCS portfolio of commercial agreements and provide an assisted service to customers for call off activity.

Once the new platform has been implemented, current and potential customers of the “self-serve” facility will move from Emptoris to Jaggaer for new activity.

The Emptoris platform will not be available for new call-off activity after Sunday 1 September 2019, by which time Jaggaer will be operational. There will be no migration of call-off activity between the two platforms, any activity which starts on Emptoris before 1 September will be completed there.

Training materials and assistance with how the new service can be used are being developed, and further information will be provided to current and potential self-serve customers.

Separate discussions continue with the Home Office and UKSBS about their options for the future.

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