Department for Work and Pensions
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Latest on Universal Credit

Ministers have recently announced the publication of the Universal Credit Local Support Services Framework, the result of careful and intensive working between the DWP and colleagues in the Local Government Association, Convention of Scottish Local Authorities and Welsh Local Government Associations with input from Local Authority representatives.

The framework will be put in place for the introduction of Universal Credit in 2013, to help claimants who may require extra support to access Universal Credit. The framework explains:

  • who may need help
  • what services they may need
  • how these services will be provided through locally developed partnerships.

The framework applies to phase 2 of the Universal Credit programme from October 2013 to 2014. We will refine and update it over the coming months to create a refreshed version for 2014/15. We will use feedback from local authorities and other delivery partners, learning from the 12 local authority led pilots, the 6 demonstration projects and our experience of the pathfinder operating in the North West to inform the refresh. The framework applies to Great Britain as a whole, but as it develops we expect it to reflect any varying needs and conditions regionally and in Scotland and Wales.

Click here for further information, framework downloads and to have your say..

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