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Identity & Passport Service warn: don't pay too much for your replacement birth certificates

Identity & Passport Service warn: don't pay too much for your replacement birth certificates

News Release issued by the COI News Distribution Service on 06 September 2011

The Identity and Passport Service (IPS) today warned of the danger of being ripped off by companies overcharging for replacement birth certificates.

In some cases, companies charged more than three times the price of a replacement birth certificates from the General Register Office.

Customers can be charged up to £74.99 for an unofficial 'express' online service when the same express service is £23.40 via the Identity & Passport Service. IPS's standard certificate service is available for even less - £9.25. This service is available through Directgov at www.directgov.gov.uk/gro

Advising people needing a replacement birth, marriage, death or civil partnership certificate to save themselves money by using the cheapest and official source, IPS Chief Executive and Registrar General Sarah Rapson, said:

"There is just one official web service for England and Wales, and anyone using an online service other than www.directgov.gov.uk/gro is paying more than they need to.

"While other website services for birth certificates and other replacement certificates like those for marriages and civil partnerships can be found online, there is no reason the public should pay more than necessary.

"The cheapest way to obtain birth certificates is direct from the General Register Office via www.directgov.gov.uk/gro or from local register offices.

For more information on how to obtain replacement certificates go to www.directgov.gov.uk/gro

NOTES TO EDITORS 1. The Identity and Passport Service (IPS) is an Executive Agency of the Home Office, providing passports for British citizens and passport validation services.
2. The General Register Office (GRO) became part of IPS on 1 April 2008. GRO oversees the system of civil registration, including births, stillbirths, adoptions, civil partnerships, marriages and deaths, in England and Wales.
3. The GRO online ordering service currently receives more than 3,800 online orders per day and 2.5 million views per month. In 2010/2011 we issued 1.5 million certificates.
4. For media enquiries relating to GRO and life event registration, please contact the Home Office Newsdesk on 020 7035 3535.
5. For further information see www.directgov.gov.uk/gro

089/2011 6 September 2011

Contacts:

NDS Enquiries
Phone: For enquiries please contact the issuing dept
ndsenquiries@coi.gsi.gov.uk

Adam Murcutt
Phone: 020 7035 3862
adam.murcutt1@homeoffice.gsi.gov.uk

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