Care Quality Commission
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CQC publishes the views of more than 15,000 people using community mental health services

A survey of people who use mental health services, published recently (13 September) by the Care Quality Commission (CQC) shows that there are still some people whose experience of care needs to improve, especially around areas such as help with physical health and day-to-day living.

The 2012 survey of people who use mental health services asks about the experiences of more than 15,000 people during the past 12 months. The questionnaires were sent out by 61 NHS mental health trusts in England.

People were asked about the care and support they received from mental health services outside hospital, such as those offered by outpatient clinics, local teams providing crisis home treatment, assertive outreach, early intervention for psychosis, and generic community mental health services.

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