WGPlus (Archive)

Yet again we find the NHS cannot investigate itself
Nearly 75% of hospital investigations into complaints about avoidable harm & death claimed there were no failings in the care given, despite the PHSO’s investigations of the same incidents uncovering serious failings.  Inadequate hospital investigations are leaving distraught patients & families without answers and delaying much-needed service improvements.  Hospitals are not investigating serious incidents properly because they often do not gather enough evidence, use inconsistent methods and do not look at the evidence closely enough to find out what went wrong and why.
Researched Links:

NO:  Devastated families left without answers as avoidable death & harm incidents aren’t being investigated properly by hospitals across England

Patients Association response to PHSO report into patient complaints

Cover-ups in ‘bad practice’ lead to repeated mistakes in NHS treatments

Getting there, but must learn from its mistakes

Actions of Faceless Bureaucrats can have devastating impacts on individuals & their families

APPG for Patient Safety hears how culture change in the NHS is vital to ensuring patient safety

A new social contract for carers after COVID-19: An interview with the IPPR