Automation Delivers Real Transformation for Neath Port Talbot Council
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How robotic process automation is enabling the authority to do more, for less, while increasing productivity and strategic focus.
Robotic process automation (RPA) is providing councils with the opportunity to transform their back-office operations to enhance the services they provide for citizens, while delivering large cost savings.
HR departments offer huge potential to implement the technology due to the high volume of highly repetitive, administrative tasks.
This latest case study showcases the significant cost and efficiencies savings achieved by Neath Port Talbot Council and offers insight as to how your organisation can achieve similar, if not better results, such as:
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“The efficiencies we can generate as a result of the programme are significant and we’ve been able to free-up our employees to spend more time on providing the best possible outcomes for our residents.” |
| Anthony Taylor, Deputy Leader of Neath Port Talbot Council and Cabinet Member for Transformation | |
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Further Resources from ArvatoConnect
Latest Report: AI, digital transformation, and vulnerable customers
Improving Public Sector Services Through Robotic Process Automation (RPA)
White Paper: Five Key Steps to Make Shared Services a Success
Automation set to become fundamental to public sector transformation
