Editor’s choice of ICT items of note:

UK joins international partners to issue advice on latest Russian cyber threat

New internet laws return to Parliament for second reading this week

How government is supporting online consumers

AI Leaders Lunchtime Lecture Series: Framing AI Frameworks

How our latest IT hardware aggregation saved customers up to 23% on tech products

Live Webinar: Tuesday April 26th 2022, 2pm-3pm

Using AI to reduce phone calls by 30% increase online use by 40% and be nominated for Authority of the Year!

Our latest webinar focuses on how Telford and Wrekin are using AI to augment their citizen engagement and successfully serve 200,000 residents. Their phone call volumes have dropped over 30% in some areas with an increasing number of people choosing to self-serve online.

As a result the Council have recently been nominated for Local Authority of the Year and Senior Leadership Team of the year at the 2022 MJ Achievement Awards.

Join ICS.AI and Gemma Hancox, Customer Contact Group Manager at Telford & Wrekin Council in our 1 hour webinar. She'll be sharing how conversational AI is delivering channel shift and part of her reduction in call volumes.

  Sign up for this live event  
Editor’s choice of Health, Social Care & Homelessness related items of note:

Government announces consultation on repealing the Vagrancy Act

Report on the investigation into the origin of recent cases of hepatitis in Scotland published

Find your NHS Number service used by millions in first year of operation

Parkinson’s patients benefit from revolutionary watch on the NHS to manage care at home

Hundreds of people diagnosed with cancer early through life-saving NHS lung checks

NHS chief praises thousands of vaccination staff staying in the health service

“She gives me the confidence to thrive.” The impact of understanding trauma within homelessness services.

Welsh Government response to publication of latest NHS Wales performance data

NHS Confederation responds to revised IPC guidance

NHS Bursary extended in Wales

NHS Scotland recruitment boost

A Revolution in Mindset: Addressing The Youth Mental Health Crisis After The Pandemic

Draft standards and interoperability strategy for health and care now published

Deputy Minister urges eligible families to claim Healthy Start payment
Editor’s choice of Business / Commercial items of note:

MOD publishes updated Doing Business with Defence brochure

CBI NI to host business event with political leaders

More than 200 British businesses celebrated as Queen’s Awards for Enterprise winners revealed

UK music execs hail benefits of UK-New Zealand trade deal

Communities in Scotland handed control of £212 million levelling up funding

Communities across UK handed control of £2.6 billion levelling up funding

Offshore drilling merger raises competition concerns

Editor’s choice of Policy & General items of note:

Future homebuyers to be freed from expensive ground rent bills on 30 June

Set 40 year deadline for non-domestic building asbestos removal, MPs say

G7 Finance Minister and Central Bank Governors Statement on Russia´s war of aggression against Ukraine

PM statement at press conference with Prime Minister Modi: 22 April 2022

Earth Day: Conservation Bond will scale conservation tech

How an IT project manager helped the National Trust plant 90,000 trees

Chancellor rallies further economic support for Ukraine during IMF Meetings

Minister Churchill delivers speech at Agri-Tech and Environmental Sustainability Conference 2022

Earth Day: Climate Tech: Recalibrating ESG Investing

Managing cross-border travel during the COVID-19 pandemic

UK Government keeps critical service in place for consumers making purchases from abroad

Why there is no one size fits all

The power of learning to change your mind

SME Supplier Locator update...

UK Government and public sector spend with SME’s is continually on the increase and by 2020, it is the stated intent of Cabinet Office that £1 of every £3 spent on government contracts goes to SME’s. 

Against this ambitious backdrop, the WiredGov Supplier Locator service has been developed specifically to embrace the SME Agenda and provide the ideal platform for SME’s to promote their services, solutions, accreditation and success stories directly to our ever increasing audience across all government and public sector verticals and Tier 1 suppliers.

Recent arrivals to the SME Supplier Locator service include:

Click here to find out more.

Esendi Services Ltd. Dyslexia Centre


 More contributions to the Brexit process

Still a ‘hot topic’, with widely spread views:

Researched Links:

GOV. UK – Brexit

Latest Documents

GOV.UK Brexit Search

Please choose from the links below to view individual sections of interest:

Find out about your obligations and how to comply, including protecting personal information and providing access to official information.


Why protecting children online in UK living rooms starts 5,000 miles away
That was the response by a child from Edinburgh when asked about sharing too much personal information online. Others saw content that promotes self-harm and suicidal thoughts without searching for it. Another was sent inappropriate adverts when they are playing online games.

Google revises its approach to cookies consent - 14 April 2022
We welcome news of Google’s revised approach to cookie consent. It’s a change we’ve been seeking through our ongoing discussions with Google and broader adtech work. The new ‘reject all’ option gives consumers greater control and balance of choice over the tracking of their online activity.

Statement following conclusion of ICO investigation into unauthorised disclosure of CCTV footage from DHSCThe Information Commissioner’s Office (ICO) has found insufficient evidence to prosecute two people suspected of unlawfully obtaining and disclosing CCTV footage from the Department for Health and Social Care (DHSC). 

Children's privacy and international collaboration - 11 April 2022
John Edwards, UK Information Commissioner, is in Washington DC this week to meet with regulators, civil society, lawmakers and tech companies, as well as present the work of the ICO at the IAPP Global Privacy Summit

For the Public

Your right to get copies of your data

Your right to get your data deleted

Your right to data portability