EU to modernise law on consumer protection
The EU is modernising and reinforcing its consumer protection laws. Member states' ambassadors meeting in the Council's Permanent Representatives Committee recently approved a deal reached between the Romanian presidency and the European Parliament on a draft directive which amends four existing EU directives protecting consumers' interests.
The directive covers a wide range of topics. It amends the unfair commercial practices directive 2005/29/EC, the consumer rights directive 2011/83/EU, the unfair contract terms directive 93/13/EEC and the price indication directive 98/6/EC. Together with a proposal on representative actions for the protection of the collective interests of consumers, it is part of the 'New Deal for Consumers' launched by the Commission in 2017.
The agreed text provides for:
- enhanced harmonisation and streamlining of some of the criteria to be used to determine the level of penalties for infringements of EU consumer law;
- a right to individual remedies for consumers when they are harmed by unfair commercial practices, such as aggressive marketing, and provided that these remedies are proportionate, effective and do not affect the application of other remedies available to consumers under EU or national law;
- enhanced transparency in online transactions, in particular regarding the use of online reviews, personalised pricing based on algorithms or higher ranking of products due to ‘paid placements’;
- the obligation of online marketplaces to inform consumers on whether the responsible trader in a transaction is the seller and/or the online marketplace itself;
- the protection of consumers in respect of 'free' digital services, namely digital services for which consumers do not pay money but provide personal data, such as: cloud storage, social media and email accounts;
- clear information for consumers in case of price reduction;
- the removal of disproportionate burdens, such as the obligation to use outdated means of communication, imposed on businesses by existing legislation;
- clarifications regarding member states' freedom to adopt rules to protect the legitimate interests of consumers with regard to some particularly aggressive or misleading marketing or selling practices in the context of off-premises sales;
- clarifications regarding the way misleading marketing of 'dual quality' products should be dealt with by member states.
Following the standard legal/linguistic scrutiny, the text will be adopted by the European Parliament and the Council. Member states will have 24 months from the entry into force of the directive to transpose it into national law.
+32 2 281 85 46
+32 476 53 11 80
Latest News from
Circular Plastics Alliance commit to use 10m tons of recycled plastic in new products by 202523/09/2019 13:25:00
More than 100 public and private partners covering the whole plastics value chain have signed the declaration of the Circular Plastics Alliance, which promotes voluntary actions for a well-functioning EU market in recycled plastics.
Fake & potentially dangerous goods worth nearly €740m stopped at EU customs in 201820/09/2019 12:25:00
New figures released by the EC show that the number of interceptions of fake goods being imported into the EU increased in 2018 due to a large amount of small parcels in express & postal traffic. Almost 27m articles that infringed on intellectual property rights (IPR) were detained in 2018 with a street value of nearly €740m.
ECHA’s scientific committees support restricting PAHs in granules and mulches19/09/2019 12:20:00
The Committee for Socio-economic Analysis (SEAC) has adopted its final opinion supporting the proposal for restricting eight polycyclic aromatic hydrocarbons (PAHs) found in granules and mulches used, for example, in synthetic turf pitches and playgrounds.
July 2019 compared with June 2019 - Production in construction down19/09/2019 11:20:00
Seasonally adjusted production in the construction sector decreased by 0.7% in the euro area (EA19) and by 0.1% in the EU28, according to first estimates from Eurostat, the statistical office of the EU. In June 2019, production in construction increased by 0.6% in the euro area and by 0.1%in the EU28
Collecting litter and data to combat plastic pollution19/09/2019 09:25:00
More and more communities around the world are working against marine litter and plastic pollution. A Danish initiative mobilises schoolchildren to collect plastic waste and research data that will become part of the EEA database on marine litter. Better data on plastic pollution helps inform policies and tackle the problem.
EIOPA establishes Consultative Expert Group on Digital Ethics in Insurance18/09/2019 15:25:00
The European Insurance and Occupational Pensions Authority (EIOPA) yesterday established its Consultative Expert Group on Digital Ethics in Insurance.
EIOPA calls for a sound cyber resilience framework18/09/2019 12:25:00
The European Insurance and Occupational Pensions Authority (EIOPA) has published the report on "Cyber Risk for Insurers – Challenges and Opportunities".
Asylum applications up by 26% in July, but remain dramatically lower than during the 2015-2016 crisis18/09/2019 09:25:00
In July 2019, the monthly number of applications for international protection lodged in the 30 EU+ countries (EU Member States plus Norway & Switzerland) reached approximately 62,900, a 26% increase compared to June. This is slightly higher than in July 2018 (59,375) and roughly the same as in July 2017 (62,040).
Statement by the EC following the working lunch between President Juncker & PM Johnson17/09/2019 15:25:00
President Jean-Claude Juncker and Prime Minister Johnson had a working lunch yesterday in Luxembourg. The aim of the meeting was to take stock of the ongoing technical talks between the EU and the UK and to discuss the next steps.