New survey shows patients satisfied with quality of care in Welsh hospitals
A new report published last week shows patient satisfaction with the quality of care they receive in hospital remains high across Wales
The annual Fundamentals of Care audit – the fourth such exercise – asks patients to rate the care they received on hospital wards in terms of being treated with dignity and respect, the cleanliness of the ward and other measures.
The report is based on a snapshot-in-time audit of more than 3,000 patient records, a patient survey and a staff survey carried out in October and November last year.
The results show:
- 94% of patients were satisfied with the overall care they received;
- 97% always or usually felt they were treated with dignity and respect;
- 98% agreed the clinical area was kept clean, tidy and uncluttered;
- 96% agreed they were given help to maintain their independence;
- 93% agreed that when they asked for help they received it promptly.
Wales’ Chief Nursing Officer Professor Jean White said:
“This audit is clear evidence that the overall quality of care provided across Wales is rated highly by those who receive it.
“The audit not only tells us where the NHS is performing well, it also highlights areas in need of improvement, such as oral health and foot, nail and hair care for example.
“This information will help organisations to prioritise local action and influence Wales-wide work to improve the standards of patient care and enhance patient experience.”
The Fundamentals of Care audit is a Welsh Government programme, which aims to improve the quality of aspects of health and social care for adults. It contains 12 standards all relating to essential elements of care, including rest and sleep; personal hygiene; preventing pressure sores; dignity and respect and eating and drinking
Latest News from
New plan to recruit more Black, Asian and Minority Ethnic teachers25/10/2021 11:05:00
The Welsh Government recently (22 October 2021) announced its intention to introduce financial incentives to help recruit more ethnic minority teachers.
Fund open to support disabled people seeking election25/10/2021 09:05:00
The costs for sign language interpreters, taxi fares or equipment could be met for disabled people seeking election, as part of a pilot Welsh Government fund.
First Minister holds inaugural Ireland-Wales Ministerial Forum22/10/2021 16:05:00
The First Minister of Wales, Mark Drakeford, will today host the first Ireland-Wales Forum to be held in Cardiff with Irish Minister for Foreign Affairs Simon Coveney T.D.
“Grow in Wales, sell to the world” – Vaughan Gething22/10/2021 14:05:00
“Grow your business in Wales and sell to the world” – that was the message from Economy Minister, Vaughan Gething yesterday as he visited Pontypool-based manufacturer and exporter Flamgard Calidair to encourage more Welsh companies to export their goods and services internationally.
Have your say on proposed livestock movement changes22/10/2021 11:05:00
The Welsh Government is asking for views on plans to change how livestock are identified, registered and their movements reported.
‘We are bracing ourselves for one of the hardest winters we have ever faced, but will keep essential services running,’ vows NHS Wales chief executive22/10/2021 09:05:00
NHS Wales chief executive Andrew Goodall has warned the dual challenge of the COVID pandemic and other respiratory viruses will make this winter ‘one of the hardest we have ever faced’, as the NHS Wales Health and Social Care Winter Plan is published.
Welsh Government response to latest NHS Wales performance data21/10/2021 14:05:00
The Welsh Government has responded to the latest NHS Performance data published today (21 October).
GALWAD: Welsh communities answer call to build future World as Wales’ contribution to major cultural programme in 202221/10/2021 11:05:00
Today Creative Wales and Collective Cymru announces the making of GALWAD for UNBOXED: Creativity in the UK, 2022.
Welsh Government attracts Global smart tech energy team to Wales21/10/2021 09:20:00
Innovative smart energy technology provider Thermify is to establish a facility in South Wales, Economy Minister Vaughan Gething has announced.