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Online manipulation and personal data
The ever-increasing pervasiveness of big data analytics and artificial intelligence in our daily lives has a varied impact on civic engagement in decision-making and on the barriers to public involvement in democratic processes, the European Data Protection Supervisor (EDPS) said yesterday as he published his Opinion. The ease of gathering and storing large volumes of data generates massive amounts of digital advertising revenue, the vast majority of which, and the resulting power, is vested in a small number of companies which dominate the digital field.
Over the last two years, it is noted by the EDPS that initial optimism surrounding the potential for civic engagement stemming from a digitally connected world, has subsided to concern that people’s minds are being manipulated. With devices designed to draw in the user and to maximise their attention, the possibilities for exploitation are vast. The feeding of large quantities of misleading, false or scurrilous information to people frequently with the aim of influencing political discourse and elections has been coined ‘fake news’ or ‘online disinformation’.
Difficulty in discerning the true from the ‘fake’ has resulted in what the EDPS refers to as a ‘crisis of confidence’ in the digital ecosystem, something which embodies the mutual dependency of privacy and freedom of expression. With the persistent and relentless invasion into our personal lives and the harnassing of intimate data which is sometimes stored indefinitely, people’s willingness to freey and honestly express themselves has been eroded with grave consequences to democracy.
Giovanni Buttarelli, EDPS, said: “The solution is to be found beyond content management and transparency, though they may help where appropriate. What we also need is better enforcement of the rules on data processing, especially sensitive information like on health, political and religious views, and accountability. Antitrust and merger control – with the support of DPAs - has a central role in addressing structural issues of concentrated markets. But with the threat posed to social norms and democracy we now need to expand collaboration to include electoral regulators and audio visial media regulators. We also have to change the incentives in the market. That is why new ePrivacy rules are essential.”
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