Care Quality Commission
Planning for winter pressures
Winter is always a challenging time for health and social care. Our recent blog discussed these challenges and our role in encouraging system working and maintaining standards of quality.
Our focus - as ever - is making sure people who use health and social care receive the quality of care they need and deserve.
We want to fulfil our regulatory purpose in a way that supports the health and care system to keep people safe over winter, while continuing to develop our new regulatory approach and plan for its roll out.
Over the coming months we will:
- support providers to manage the relative risk associated with increased pressures they face over the winter season. Please speak to your local CQC team if there are concerns, challenges or issues that you would like to discuss.
- focus on risk. We will continue to prioritise our visits to providers across all sectors when we have information that indicates there is a significant risk of poor care or harm to people. This includes areas where we have ongoing concerns, such as maternity services.
- act on concerns from the public and stakeholders about access to services, including general practice.
- focus activity to help increase capacity in adult social care. We are engaging with local government to understand local winter plans, priorities and areas of concern, and where we can support.
- continue to involve providers and the public in developing guidance for our new regulatory approach.
- start our new regulatory approach with a small number of providers in our South region* before expanding based on a risk-informed schedule.
We know people working in health and care are dedicated to providing the best quality of care possible under difficult circumstances. We want to help organisations and local systems direct efforts where they are needed most to provide safe, joined-up care for people.
It’s as important as ever that we hear the experiences of people using services and those working in health and care. We encourage you to tell us about your experiences using our Give feedback on care service.
*The South region refer to services registered in these counties: Berkshire, Buckinghamshire, Cornwall, Devon, Dorset, Gloucestershire, Hampshire, Kent, Oxfordshire, Somerset, Surrey, Sussex and Wiltshire.
Latest News from
Care Quality Commission
Working with National Voices and the Point of Care Foundation on Regulators’ Pioneer Fund project21/02/2024 12:05:00
In September 2023, the Regulators’ Pioneer Fund awarded us a grant of £635,394.
National survey shows some improvement in maternity experiences, but help not always available when needed09/02/2024 16:05:00
Findings from a survey of more than 25,500 women and people who used NHS maternity services in 2023 indicate some aspects of care have improved in the past year, but many maternity care experiences are still less positive than they were five years ago.
Secretary of State commissions CQC to conduct rapid review into Nottingham mental health services02/02/2024 10:25:00
Victoria Atkins MP, Secretary of State for Health and Social Care, has commissioned us to conduct a special review into Nottinghamshire Healthcare NHS Foundation Trust under Section 48 of the Health and Social Care Act 2008.
Update on implementing our local authority assessments: January 202430/01/2024 14:20:00
In December, we published our updated guidance for local authorities ahead of starting our local authority assessments.
Government orders NHS trust review following Nottingham killings29/01/2024 13:12:00
Health and Social Care Secretary Victoria Atkins has ordered a special review into Nottinghamshire Healthcare Foundation Trust which treated Valdo Calocane.
Our new assessment approach: update January 202410/01/2024 14:10:00
We are continuing to roll out our new framework to assess providers region by region.
Consultation on our guidance on visiting in care homes, hospitals and hospices10/01/2024 09:20:00
CQC are consulting on their proposed guidance to help providers and other stakeholders understand and meet the new fundamental standard on visiting and accompanying in care homes, hospitals, and hospices and their roles and responsibilities under it.
Guidance on the management of alcohol in care settings14/12/2023 16:05:00
As part of our commitment to person-centric care, we have worked with the University of Bedfordshire to produce guidance for care home managers and members of the public on the availability and management of alcohol in care homes.