Care Quality Commission
Statement on tackling racism within health and social care
Statement given recently on tackling racism within health and social care.
We stand against all forms of racism and are committed to equality of access, experiences and outcomes for people accessing health and social care services and for our staff.
We set high standards on equality, diversity and inclusion for both the services we regulate and for ourselves as an organisation. As part of our Well Led assessments we look at how organisations are performing on race equality across their workforce and if we find poor practice, it impacts on the rating we give. Where it is within our legal remit, we also take enforcement action to make sure providers of health and care services take action to improve.
When we do not have legal powers to act ourselves on workforce equality in regulated services, we work with others to resolve issues and we welcome closer joint working on racism, bias and inequalities across all health and social care regulators.
We have made clear in our new Strategy our commitment to looking at how the care provided in a local system is improving outcomes for people and reducing inequalities in their care. This means looking at how services are working together within an integrated system, as well as how systems are performing as a whole. We also commit to understanding how local, social factors can impact the experience of providers and people using services, as well as the role that we play as part of that system and to asking the same questions of ourselves around bias as we do of those providing care.
Everyone in health and social care has a role to play in ensuring that all colleagues can thrive in their workplaces and in tackling the inequalities in health and care that sadly still exist for some people. We know issues around race and inequality provoke strong emotions for people having to report their experiences and we must hear it, learn from it and act on changing it. We would encourage anyone aware of racist or discriminatory behaviour to raise those concerns directly and with us via Give Feedback on Care.
Latest News from
Care Quality Commission
Statement from Dr Rosie Benneyworth on the Government’s Amendment to the Health and Care Bill20/10/2021 15:25:00
In response to the publication today of a new government amendment to the Health and Care Bill, which sets out new powers for CQC to have oversight of Integrated Care Systems (ICSs), Dr Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care, said: "This amendment supports health and care systems to be held accountable and encourages the shift towards more integrated services and improved outcomes for people.
Most patients are positive about their hospital care, but too many let down by a lack of information and support when they leave20/10/2021 11:15:00
The majority (75%) of respondents in the latest national survey of hospital inpatients published by the Care Quality Commission (CQC) yesterday (Tuesday 19 October) rated their overall experience as eight or higher out of ten - with more than a third of people rating it ten out of ten.
Inspectorates: Urgent action needed at Oakhill Secure Training Centre14/10/2021 12:22:00
Vulnerable children face frequent violence and excessive use of force at Oakhill Secure Training Centre, while living conditions are ‘dilapidated’, Ofsted, HMI Prisons and the CQC find.
CQC wins grant to support innovation in general practice04/10/2021 11:33:00
Through its Regulators’ Pioneer Fund, the Department for Business, Energy and Industrial Strategy (BEIS) has awarded CQC £169,000 to support innovation by GPs working to reduce health inequalities in areas of deprivation.
The recovery challenges for NHS hospital services23/09/2021 11:05:00
This month’s Insight report looks at how NHS trusts are planning for people’s care while tackling a backlog of treatment caused by COVID-19.
Action to ensure all women receive safe, effective, and personalised maternity care must be prioritised to prevent future tragedies21/09/2021 13:05:00
A new report from the Care Quality Commission (CQC) highlights continued concern about the variation in the quality and safety of England’s maternity services - prompting the regulator to call for improvements to be prioritised to ensure safer care for all mothers and babies.
More people report a ‘very good’ overall experience of urgent and emergency care, but access to emotional support and timely pain relief both areas for improvement15/09/2021 15:20:00
Findings from a survey of more than 48,000 people who received urgent and emergency care in 2020 show an increase in the number who said their overall experience was ‘very good’. However, the results also reveal concerns among some about access to emotional support, pain management and the availability of staff when they needed help or attention.
CQC report highlights how the right community support can improve outcomes for people with a learning disability, a mental health need and autistic people08/09/2021 13:10:00
The Care Quality Commission’s Home for Good report published today celebrates examples of successful community support provided to people with complex needs.
Statement on COVID-19 vaccination of people working/deployed in care homes: the role of the Care Quality Commission04/08/2021 12:25:00
The Department of Health and Social Care (DHSC) have amended the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 so that, from 11 November 2021, all care home workers, and anyone else entering a care home, will need to be fully vaccinated against COVID-19, unless they have an exemption.