WIREDGOV

Course Purpose

This course develops the capability to chair multi-agency coordination groups during emergencies and recovery.

It explores how chairs enable effective, structured and accountable decision making within multi-agency coordination arrangements, and how to maintain authority, manage group dynamics and represent the group under pressure.

Learning Outcomes

By the end of this course, learners will be able to:

1. Analyse the role and responsibilities of a chair within multi-agency coordination groups, including authority, mandate and legitimacy.
2. Apply core chairing skills to facilitate structured, effective and outcome-focused multi-agency meetings in simulated response and recovery scenarios.
3. Assess how governance, decision making and escalation processes operate within multi-agency coordination arrangements across response and recovery.
4. Evaluate how procedural fairness, inclusivity and challenge influence group dynamics, decision quality and partner engagement.
5. Define approaches to managing pressure and representing the group while maintaining strategic focus during response and recovery.

Aligned Standards

National Resilience Standards for LRFs

This course reflects relevant principles and concepts described for leading practice as set out in National Resilience Standards.

• #12 Strategic Coordinating Group (SCG): Preparation and Activation.
• #13 Tactical Coordinating Group (TCG): Preparation and Operation.

National Occupational Standards

Upon successful completion, this course provides a sound working-level proficiency in the following National Occupational Standards:

• Work with partners and stakeholders (SFJCCAA1)
• Respond to emergencies (SFJCCAG1)

Subsidiary NOS

Introductory or contextual knowledge is provided in relation to:

• Manage and share information for decision making (SFJCCAA2)

Full competence is achieved and maintained through continued learning, practice, and experience in role.

How this course is delivered

• Self-paced e-Learning, approximately 4 hours of learner effort, which must be completed prior to attendance.
• 1 day of face-to-face training:
  • 9:00am - 5:00pm

Face-to-face training includes:

• Delivery by a qualified trainer and experienced strategic practitioner.
• Facilitated learning focused on application and practice.
• Strategic level scenarios.
• Peer discussion, reflection and facilitated debrief.
• Course completion certificate.
• Recommended activities for ongoing continuing development.

Staying on site

• Refreshments, including Lunch throughout the course.
• Optional Extras: Additional accommodation and meals (pre or post course) are available to purchase separately, subject to availability. Please note that if you arrive on a Sunday evening the bar will be open from 18:00 - 22:00 but there will be no dinner service and therefore no eating options available on site. Please ensure that you make your own arrangements for food if you are arriving on a Sunday evening.

Pathway Information

You are here in the pathway.

Learning Pathway Next Step

Full competence is achieved and maintained through continued learning, practice, and experience in role.

Ongoing CPD activity - see UKRAs website for events.