Government Digital Service (GDS)
A GDS Story 2018
The most common questions we’re asked by visitors to GDS are things like:
- “How did it all start in the first place?”
- “How did you get where you are now?”
- “How can I get my government/team/organisation to do similar things?”
This is an attempt to answer those.
It’s also an exercise in deliberate institutional memory. We have always believed in our Design Principles, one of which says “Makes things open, it makes things better.” This story is us being open about our origins and our progress to date.
One small caveat
The story as published is not exhaustive. It does not tell the whole story. That’s why we’re calling it “a” story, rather than “the” story. There will be errors, omissions, duplications, and other problems. If you’d like to make amendments, corrections or additions, please send your comments to firstname.lastname@example.org
Story of 2018
One of our cross-government design community training events
At the Government Digital Service (GDS) everything we build must be accessible. We blogged about one of the ways we achieve this - by improving accessibility acceptable criteria. This is a list of conditions that a user interface must meet to be considered accessible.
We also set out our priorities to help make government services better.
Last February, we published the Government Transformation Strategy. A year on we reflected on how the strategy was working. GDS’s director general Kevin Cunnington outlined his 3 priorities for the next 12 months: being innovators for government, building capability across government and supporting the EU exit.
Later in the month John Manzoni visited GDS to talk about the progress of the strategy.
Journey mapping is an essential part of building step by step navigation on GOV.UK. It’s a process that can also be used elsewhere so we shared how we map service journeys.
GDS marked International Women’s Day and we profiled women working in technical roles across the organisation to share what it’s like to work in government.
GOV.UK Notify was scaled up to cope with sending 500 million messages a year.
And this was also the month the Digital Marketplace announced it was expanding with the Global Digital Marketplace.
Click here for the full 2018 blog post (and the archive of ‘A GDS Story’ from all previous years)
Latest News from
Government Digital Service (GDS)
Keeping GOV.UK Verify secure from identity crime and fraud18/04/2019 12:10:00
Blog posted by: Identity Standards and Fraud Team at GDS, 17 April 2019 – Categories: GOV.UK Verify and identity assurance.
Podcast: How has digital changed public sector organisations?28/03/2019 15:25:00
Blog posted by: GDS team, 28 March 2019 – Categories: Podcast, Transformation.
Understanding all the barriers service users might face27/03/2019 09:25:00
Blog posted by: Ben Carpenter, Inclusive services lead, 26 March 2019 – Categories: Service design, Transformation.
Taking Sprint around the UK in 201926/03/2019 15:15:15
Blog posted by: Kevin Cunnington – GDS director general, 22 March 2019 – Categories: Sprint 19.
The future of digital identity26/03/2019 13:25:00
Blog posted by: Lisa Barrett, 25 March 2019 – Categories: GOV.UK Verify and identity assurance.
Taking Sprint around the UK in 201922/03/2019 15:10:00
Sprint is GDS’s flagship event. It brings together people working across government to learn more about how digital transformation is improving people's lives.
The Global Digital Marketplace: multi-supplier delivery and what we’ve learned so far20/03/2019 12:25:00
Blog posted by: Chantal Donaldson-Foyer and Thomas Hall, 19 March 2019 – Categories: Global Digital Marketplace, Ways of working.
Learn more about the new mentoring scheme from the GDS Women’s Network08/03/2019 16:47:00
Blog posted by: Katherine Stevens – Senior developer and Ciara Davey – Senior user researcher, 8 March 2019 – Categories: GDS team, People and skills.