Friday 29 May 2015 @ 13:00
Government Digital Service (GDS) Blogs
Government Digital Service (GDS) Blogs
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Shorter, but just as sweet - the revised and updated Digital Service Standard
Following feedback from all over government, and working with a host of internal teams here at GDS, we are pleased to announce the new, revisedDigital Service Standard.
The Service Standard now contains 18 points, as opposed to the previous 26. Although it's shorter, it continues to capture all the key components needed to make a service that transforms the lives and experiences of users/so good that users prefer to use it.
