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NCSC statement on the reported British Airways data breach

An NCSC statement following the reported data breach affecting British Airways.

An NCSC spokesperson said:

"We are aware of a data breach affecting British Airways (BA). We are working with partners to better understand this incident and how it has affected customers.

“The incident is reported to have affected some customers who made bookings on the BA website or app between August 21 and September 5, 2018. BA have reported that the compromised data includes names, email addresses and credit card information.

“The NCSC has published guidance for customers who think they may have been affected, and anybody who receives suspicious phone calls, emails or text messages should report them to Action Fraud.”

Further information

You can read BA’s latest information here.

  • BA suspect the breach was a result of criminal activity, and have notified the police and relevant authorities.
  • We recommend that people should be vigilant against suspicious phone calls or targeted emails. Further guidance is available on the NCSC website and Cyber Aware
  • If members of the public think they have been a victim of online crime they can report a cyber incident using Action Fraud’s online fraud reporting tool anytime of the day or night, or call 0300 123 2040. For further information visit
  • The UK Government is fully committed to defending against cyber threats and set up the NCSC last year through the five-year National Cyber Security Strategy, supported through £1.9 billion transformative investment. The NCSC was set up last year as part of the NCSS
  • The NCSC is the UK’s lead technical authority on cyber security and offers unrivalled real-time threat analysis, defence against national cyber attacks and tailored advice to victims when incidents do happen. In its first year, the NCSC managed 590 significant cyber incidents across the UK and is preventing tens of millions of attacks every week through pioneering Active Cyber Defence measures


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